Head of Client Insight and Business Intelligence

Ambition; City Of London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading professional services firm is seeking a Head of Client Insight and Business Intelligence to drive data-led growth and transform client engagement. This strategic role involves leading a team and collaborating across functions to deliver impactful insights. Ideal candidates will possess strong expertise in data analysis and marketing channels, with excellent communication skills.

Benefits

28 days holiday plus flexibility to buy/sell days

Discretionary bonus scheme

Private medical insurance

Competitive pension scheme

Qualifications

• Proven track record in professional services or similar fast-paced environment.
• Skilled at summarising complex data into clear, actionable insights.
• Excellent communication skills, comfortable influencing senior stakeholders.

Responsibilities

• Own the end-to-end client insight strategy to power business development.
• Analyse trends and opportunities from complex data sets.
• Lead and inspire a high-performing team of analysts.

Skills

Power BI

SQL

Python

CRM and marketing platforms

Job description

Head of Client Insight and Business Intelligence

Location: London | Reporting to Group Director of Marketing & Business Development

The Role

Are you ready to lead a game-changing client insight and business intelligence function that will shape the future of a leading professional services firm? This is your chance to drive data-led growth, transform client engagement, and influence strategic decision-making at the highest level.

• Own the end-to-end client insight strategy to power smarter business development and marketing
• Analyse and unlock powerful trends and opportunities from complex data sets
• Collaborate with cross-functional teams to introduce innovative tools and technologies
• Lead and inspire a high-performing team of analysts to deliver impactful insights that fuel growth

The Ideal Candidate

You're a strategic, commercially minded data expert who thrives on turning numbers into narratives and insights into action. You're confident presenting to senior leaders and have a proven track record in professional services or a similar fast-paced environment.

• Expert in Power BI, SQL, Python and experienced with CRM and marketing platforms (Microsoft Dynamics, HubSpot, Marketo)
• Deep understanding of digital marketing channels and metrics - SEO, PPC, social media, email marketing
• Skilled at summarising complex data into clear, actionable insights and recommendations
• A natural leader with excellent communication skills, comfortable influencing senior stakeholders

Step into a role that offers more than just a job - here's a rewarding package designed to support your success and well-being:

• Generous 28 days holiday plus the flexibility to buy or sell up to 5 days annually
• Discretionary bonus scheme recognising your impact and achievements
• Private medical insurance from day one, covering you and your family
• Competitive pension scheme with employer contributions to secure your future

If you're ready to take your career to the next level and become the driving force behind data-driven growth in a dynamic environment, we want to hear from you. Apply today and let's unlock the power of insight together!

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend

Head of Client Insight and Business Intelligence