Head of Change Delivery

Vida Bank Limited; Greater London, Newcastle upon Tyne; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Benefits package

Job summary

Vida Bank Limited in the UK seeks a Head of Change Delivery to drive strategic, regulatory and technology change across the business. You will lead the Project Management team, own the change delivery framework, and oversee end-to-end portfolio management.

Collaborating with senior stakeholders, you will shape the change roadmap, allocate resources, monitor benefits, and report to executives and the board. Experience in financial services and a collaborative leadership style are essential.

Qualifications

• Significant experience leading large-scale change portfolios and project delivery teams.
• Strong knowledge of project delivery methodologies, including Agile, Waterfall and Hybrid.
• Exceptional stakeholder management with executive and board exposure.
• Experience within financial services, banking or mortgage sectors is advantageous.
• Proven ability to develop high-performing teams and deliver excellence.

Responsibilities

• Lead the delivery of Vida’s change portfolio, ensuring projects meet objectives, are on time, within budget, and realise benefits.
• Develop and maintain the change roadmap, balancing priorities, resources and costs.
• Coach and develop a high-performing team of Project Managers.
• Own and enhance Vida’s change methodology and governance framework.
• Drive governance, risk, forecasting and stakeholder engagement.
• Present progress and risks to Executive and Board-level forums.
• Collaborate with Change, IT, Data and business teams to ensure adoption of change.
• Act as deputy for the Director of Change & Business Resilience when required.

Skills

Portfolio leadership

Agile & Waterfall

MS Project

Jira

Stakeholder management

Team development

Change methodology

Delivery governance

Tools

MS Project

Jira

Job description

About us

Vida Bank provides competitive savings products through Vida Savings and specialist mortgage solutions through Vida Homeloans.

Our mortgage business supports Buy to Let (BTL) and residential borrowers (ROO) who find themselves underserved elsewhere. Our mortgage customers range from Buy to Let investors, to the self-employed and customers with multiple jobs.

Our savings proposition is delivered online via our website, and is focussed on providing savers with fair, transparent and competitive rates. Our typical customers are active savers, who tend to look beyond their current account provider for savings accounts.

Our business model and strategy are underpinned by our core purpose to ‘Help More People Find a Place to call Home’.

We are here to help the under-served, especially those with more nuanced personal circumstances or borrowing needs who are not able to access a mortgage from a mainstream mortgage lender. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring underwriting expertise to solve complex customer problems.

As a fully regulated UK based bank with ambitious growth aspirations, we recognise the importance of having a clearly articulated culture strategy and the need to actively manage how it embeds in the business together with the behaviours which exemplify it.

We’re proud to be one of the UK’s Best Companies Top 75 mid-sized companies to work for, and a finalist at the Financial Reporter Women’s Recognition Awards.

With offices in London and Newcastle, we bring our teams together regularly to collaborate and empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

Our Culture

We are proud to have built a culture founded on an ethos of caring, and that sits at the heart of our Vida Values, driving the way we run our business, support our customers and other stakeholders on a daily basis.

We genuinely care about delivering the right outcomes for all our stakeholders who we consider through the cultural framework as our customers, colleagues, company and communities that we operate in.

By Joining Vida you will have a sense of belonging in what is a diverse and collaborative environment, where you will be empowered to take responsibility for driving delivery.

We embrace a diversity of backgrounds and experiences in our people, in the deeply held belief that better outcomes are achieved for customers when our colleagues are better placed to empathise with and understand their unique circumstances. From application to interview, we place inclusion at the heart of all we do.

Role Overview:

As Head of Change Delivery, you will play a pivotal role in driving Vida’s ambitious change agenda, ensuring strategic, regulatory, operational and technology initiatives are delivered effectively across the business. Reporting to the Director of Change & Business Resilience, you will lead the Project Management team, own the change delivery framework, and oversee the end-to-end management of a diverse portfolio of change programmes and projects.

Working closely with senior stakeholders across the organisation, you will define and manage the change roadmap, prioritise initiatives, ensure effective resource allocation, and deliver measurable business outcomes that support Vida’s growth ambitions.

Key Responsibilities:

• Lead the delivery of Vida’s change portfolio, ensuring projects are aligned to strategic objectives, delivered on time, within budget, and realise intended benefits.

• Develop and maintain the change roadmap, balancing priorities, resources, costs and business capacity.

• Lead, coach and develop a high-performing team of Project Managers.

• Own and continuously enhance Vida’s change methodology, embedding best practice across the organisation.

• Drive portfolio governance, reporting, risk management, forecasting and stakeholder engagement.

• Build strong relationships with senior leaders, presenting progress, risks and recommendations to Executive and Board-level forums.

• Collaborate with Change, IT, Data and business teams to ensure successful delivery and adoption of change initiatives.

• Act as deputy for the Director of Change & Business Resilience when required.

Requirements:

You will be an experienced change leader with a proven track record of delivering complex portfolios of strategic, regulatory and technology change within a fast-paced environment.

You'll bring:

• Significant experience leading large-scale change portfolios and project delivery teams.

• Strong knowledge of project delivery methodologies, including Agile, Waterfall and Hybrid approaches.

• Advanced planning and project management skills, with expertise in MS Project and experience using tools such as Jira.

• Exceptional stakeholder management and influencing skills, with the ability to engage at Executive and Board level.

• Strong commercial awareness, analytical thinking and problem-solving capability.

• Demonstrable experience developing high-performing teams and driving delivery excellence.

• A collaborative leadership style and ability to thrive in a dynamic, evolving environment.

• Experience within financial services, banking or the mortgage sector is advantageous.

Our Values

Our values are well established and recognised throughout our organisation. They provide a frame of reference for the behaviours expected from our colleagues every day.

We find ways to break old conventions, especially those which cause exclusion or customer harm. We look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. At the heart of this is the fact we care about our Customers, Our Colleagues and our Communities. We are:

Visionary - We innovate and break old habits, thinking big and pushing boundaries together as one team

Inclusive - We value each other’s differences and work to see people for who they really are

Dynamic - We are flexible and fast, cutting through complexity and never accepting second best

Authentic - We are honest and genuine, what you see is what you get

Benefits

We offer a comprehensive benefits package to support our employees’ professional and personal needs. Further details can be provided upon application.