Head of Change

Moneybox; Greater London; Hybrid; GBP 75,000 - 95,000; Full time

Job summary

A fast-growing financial startup is seeking a Head of Change to lead a talented team responsible for driving organizational change and enhancing operational efficiency. In this key role, you will manage a diverse group of professionals, implement best practices, and ensure compliance across various business controls. Your guidance will champion collaboration within teams, impacting both productivity and company culture positively. This position offers a hybrid working model and numerous employee benefits including a pension scheme and personal development budget.

Benefits

Company shares

Hybrid working environment

Private Medical Insurance

Personal Annual Learning and Development budget

Cycle to work scheme

25 days holiday + bank holidays

Qualifications

• Experience in leading teams, preferably in a technology environment.
• Ability to develop high-quality business architecture.
• Strong skills in managing projects and operations.

Responsibilities

• Lead and mentor a team of 10 professionals.
• Own and improve Change processes.
• Support the Change & Platform Operations Director.

Skills

Leadership

Strategic thinking

Project management

Stakeholder management

Analytical skills

Job description

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Job Brief

As Head of Change within the Change & Platform Operations department, you will be responsible for our team of high-performing Business Analysts, Project Managers, and Change specialists. This is a leadership position focused on developing and empowering the team to support our Product and Engineering roadmap, managing our business controls, and strategically partnering with the Senior Leadership Team to support organisational change, transformation, and special projects.

You will champion best practices and uplift the existing team, develop processes that enhance cross-functional collaboration, create high-quality business architecture, and lead projects. The wider department reports into the Chief Platform Officer and also includes the Product Technical team that manage regulatory change, complex technical guidance and regulatory returns, and oversight of complex processes.

What You’ll Do

• Lead a team of 10, composed of two project managers, two business change analysts, one business controls analyst, and five BAs.
• Own and enhance Change processes and ways of working, optimising for stakeholder assessments of value, high-quality business architecture, and team productivity.
• Mentor and develop the entire team, fostering a culture of excellence and providing clear development pathways for professional growth.
• Solve key business problems, individually or leveraging the team, that improve cross-functional productivity and efficiency, uplift capabilities, and aid business maturity.
• Lead complex cross-functional programmes, migrations, and projects.
• Support the Change & Platform Operations Director with managing our portfolio of product and engineering projects and enhancing the prioritisation, planning, and reporting processes.
• Build deep knowledge of our business systems and processes, enhancing how the BAs provide deep subject matter expertise to support the business.
• Manage and improve our business control environment, mitigating risks and ensuring 100% compliance across our Operational Resilience, Business Continuity, and wider control responsibilities.
• Support wider teams and the Senior Leadership Team, individually and leveraging your team, with ad-hoc project initiatives and resource gaps where required.

What’s In It For You?

• Opportunity to join a fast-growing, award-winning and super ambitious startup
• Work with a friendly team of highly motivated individuals
• Be in an environment where you are listened to and can actually have an impact
• Thriving collaborative and inclusive company culture
• Mission + Functional team socials every 8 weeks
• Company shares
• Company pension scheme
• Hybrid working environment
• Home office furniture allowance
• Personal Annual Learning and Development budget
• Private Medical Insurance
• Health Cash Plan (cashback on visits to the dentist & opticians etc)
• Cycle to work scheme
• Wellhub subscription to a variety of gyms and wellbeing apps
• Enhanced parental pay & leave
• 25 days holiday + bank holidays with additional days added with length of service.

Our office is in London, by the Oxo Tower

Our Commitment to DE&I

At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential.

Working Policy:

We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

Visa Sponsorship:

At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.

Please Read Before You Apply!

Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance. By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.

We collect applicants' personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally. We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future.