Head of Change

1627 Ins-Sure Svcs Ltd; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flexible benefits

Perks at Work access

Career development opportunities

Job summary

Velonetic is seeking a Head of Change to lead its entire change portfolio in the UK, with travel to the London office. You will balance strategic oversight with hands-on delivery leadership across PM, Business Analysis and Testing teams from mobilisation through adoption.

You will build trusted relationships with senior stakeholders, maintain an integrated delivery roadmap, and drive transparent decision-making on priorities, resources and trade-offs.

Qualifications

• Senior experience leading complex change portfolios in regulated or critical environments.
• Proven track record in delivery governance, project financials and resource planning.
• Strong knowledge of PM, BA, testing, readiness and transition practices.
• Experience managing supplier-dependent delivery with joint planning and escalation.
• Executive-level stakeholder influence and cross-functional alignment.

Responsibilities

• Own end-to-end delivery across the complete project lifecycle from mobilisation to closure.
• Lead three disciplines (PM, BA, Testing) as a high-performing delivery capability.
• Drive the delivery roadmap with milestones, dependencies and windows.
• Run governance including reports, stage gates, RAG status, risk escalation and budgets.
• Represent Velonetic externally and lead Market Governance in industry forums.
• Manage the DXC relationship and supplier performance.
• Ensure readiness, transition, cutover and handover to BAU.

Skills

Change portfolio leadership

Delivery governance

PM/BA/testing knowledge

Executive stakeholder management

Communication skills

Education

MSP, PMP, PRINCE2 Practitioner, APM ChPP

Job description

Job Description: Job Title – Head of Change Location – UK based, travel to London office required Type – Permanent, Full-Time 37.5 hours

About Velonetic

We keep the London insurance market moving. With 100+ years of market heritage, we combine specialist people, proven processes and technology to make complex insurance operations simpler, faster and more reliable — supporting 400+ market participants across the insurance lifecycle. We're evolving. Data, automation and modern technology meet deep insurance expertise to reduce friction and create better outcomes. Our culture? Collaboration, boldness, integrity and ownership.

The Role

Lead Velonetic's entire change portfolio — turning prioritised demand into predictable, well-governed outcomes. You'll combine strategic oversight with hands‑on delivery leadership, managing Project Management, Business Analysis and Testing teams from mobilisation through to successful adoption. You'll build trusted relationships with senior stakeholders, maintain a clear integrated delivery roadmap and create the transparency that allows leadership to make confident decisions on priorities, resources and trade‑offs.

What You'll Do

• Own end‑to‑end delivery across the complete project lifecycle — mobilisation, planning, execution, implementation and closure
• Lead three disciplines — Project Management, Business Analysis and Testing as a high‑performing delivery capability
• Drive the delivery roadmap — milestones, dependencies, critical paths and implementation windows
• Run governance — reporting, stage gates, RAG status, risk escalation and financial performance
• Represent Velonetic externally — lead Market Governance across relevant industry and market forums
• Manage the DXC relationship — day‑to‑day delivery alignment, joint planning and supplier performance
• Control budgets — project forecasts, actuals and financial discipline across the portfolio
• Land change successfully — readiness, transition, cutover, warranty and handover to BAU

What You Bring

Essential

• Senior experience leading complex change portfolios and multi‑disciplinary delivery teams in a regulated or operationally critical environment
• Proven track record in delivery governance, project financial management and resource capacity planning
• Strong knowledge of PM, BA, testing, readiness and transition practices
• Experience managing supplier‑dependent delivery with joint planning and commercial escalation
• Executive‑level stakeholder influence and cross‑functional alignment
• Clear, engaging communication with the judgement to balance pace, quality and delivery

Desirable

• Insurance, financial services or regulated sector experience
• Led large‑scale transformation alongside an outsourced delivery partner
• Built or matured PM, BA and Testing functions as professional disciplines
• Portfolio planning tools, delivery reporting frameworks and resource management systems
• Agile, hybrid and traditional delivery methodology experience
• Professional certification (MSP, PMP, PRINCE2 Practitioner, APM ChPP or equivalent)

Investment In Training and Development

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture

Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits

• As part of our competitive remuneration package, flexible benefits are available.
• There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
• You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.