Head of Central Operations

TN United Kingdom; Wales; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Head of Central Operations for a renowned American-style restaurant on the South Coast of Wales. This exciting role involves overseeing daily operations, ensuring exceptional customer service, and mentoring a dedicated team in a vibrant, family-friendly atmosphere. If you have a passion for hospitality and strong leadership skills, this opportunity to make a significant impact in a fast-paced environment is perfect for you. Join a company celebrated for its classic dishes and commitment to excellence!

Qualifications

• Experience in hospitality as Head of Central Operations or Senior General Manager.
• Strong leadership and team management skills required.

Responsibilities

• Oversee daily operations to ensure efficiency and excellence in service.
• Support and mentor staff to foster a motivated team.

Skills

Leadership

Customer Service

Team Management

Financial Target Achievement

Interpersonal Communication

Job description

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Head of Central Operations, Wales, United Kingdom

Client:

COREcruitment

Location:

Wales, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Job Title: Head of Central Operations

We are looking for a Head of Central Operations for a renowned American-style restaurant on the South Coast of Wales! Known for its welcoming atmosphere and diverse menu, our establishment offers a fast-paced environment and a casual dining experience in a fun, family-friendly setting. We are seeking a dynamic and experienced Head of Central Operations or Senior General Manager to oversee our operations, ensure top-notch customer service, and support our dedicated team. If you have strong leadership skills, a passion for hospitality, and the ability to thrive in a vibrant atmosphere, we want to hear from you!

About the venue and company

• Part of a well-known chain celebrated for its classic American-style dishes.
• Located in a prime area on the South Coast of Wales.
• Established company with a great reputation!

About the position

• Oversee and streamline daily operations, ensuring efficiency and excellence in service.
• Primarily daytime hours with one weekend required per month.
• Support and mentor staff, fostering a motivated and high-performing team.
• Maintain and enhance customer satisfaction by upholding high standards of hospitality.
• Implement and monitor compliance with franchise agreements and brand standards.

The successful candidate

• Previous experience as Head of Central Operations or Senior General Manager in hospitality required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven record of achieving financial targets and driving business growth.