Head Of Catering Operations - Reigate

Chartwells; Reigate; On-site; GBP 40,000 - 60,000; Full time

Job summary

Un leader dynamique est recherché pour développer et gérer une équipe de Directeurs Généraux chez une entreprise renommée. Vous superviserez les relations clients et contractuelles tout en atteignant les objectifs financiers. Le poste exige une expertise en gestion d'équipes et une approche orientée vers le client.

Benefits

Pension contributif

Programmes de développement de carrière

Accès rapide à un médecin numérique

Réductions de voyage

Réductions sur les courses

Cadeaux pour dépenses

Cours de bien-être gratuits

Qualifications

• Expérience dans la direction et le développement d'équipes multi-sites.
• Capacité à gérer des budgets et des délais.
• Connaissances et expérience de l'industrie.

Responsibilities

• Développer des relations stratégiques avec les clients et maintenir l'engagement des parties prenantes.
• Gérer la satisfaction des clients et coordonner les initiatives de service.
• Construire une équipe performante et favoriser la progression.

Skills

Leadership

Gestion d'équipe

Gestion financière

Relation client

Job description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes, but is not limited to:

• Contributory pension scheme
• Career development programs such as Career Pathways and MyLearning
• Quick access to Digital GP and wider healthcare benefits for you and your immediate family
• Exclusive travel discounts with TUI, Expedia, Booking.com, and others
• Food shopping discounts at Tesco, Sainsbury's, Morrisons, and more
• Up to 44% off cinema tickets
• Cash rewards for spending, redeemable across various brands
• Free wellness, mindfulness, and exercise classes
• Ability to share discounts and offers with friends and family

Charwells Independent Schools

We are seeking a leader to develop and manage a team of General Managers, ensuring exceptional service to our clients. You will oversee client and contractual relationships, ensuring compliance with company policies and delivering financial targets.

Key Responsibilities:

• Promote a safety culture, ensuring adherence to health and safety procedures
• Develop strategic client relationships and maintain stakeholder engagement
• Lead the team to achieve profit targets
• Review performance, identify improvements, and ensure contract compliance
• Collaborate with marketing to align service delivery with customer needs
• Support strategy development and embed it within the team
• Gather and utilize feedback to improve services and increase footfall and sales
• Coordinate with central functions to enhance service offerings
• Manage client satisfaction surveys and service initiatives
• Ensure menu standards, costings, and specifications are maintained
• Support sourcing and supplier compliance, maximizing promotional opportunities
• Focus on quality of food and service, addressing deviations promptly
• Build and develop a high-performing team, fostering progression and succession planning
• Encourage best practice sharing and collaboration within the team
• Review labor structures and development plans, managing HR processes appropriately

Who you are:

• Experienced in leading and developing multi-site teams
• Financially astute, organized, and capable of managing budgets and deadlines
• Industry knowledge and experience
• Flexible and adaptable approach

About Us:

As part of Compass, you'll help feed people and fuel progress across numerous venues. Join us for a rewarding career with competitive pay, great perks, and extensive development opportunities.

Job Reference: com/3004/98279001/52736136/SU #Independent

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