Head of Business Unit - Software

JR United Kingdom; Glasgow; On-site; GBP 80,000 - 120,000; Full time

Job summary

Une entreprise internationale d'externalisation recherche un Responsable d'Unité Commerciale pour diriger son activité de développement logiciel. Le candidat idéal possédera une forte acuité commerciale, une solide expérience en gestion P&L et des compétences exceptionnelles en leadership. Vous serez responsable de la gestion globale des performances et de l'expansion du marché, contribuant à une stratégie de produit alignée avec les tendances du marché.

Qualifications

• Expérience en gestion P&L, budgets et prévisions.
• Compréhension approfondie du cycle de vie des produits logiciels.
• Expérience avec des partenaires canaux et intégrateurs de systèmes.

Responsibilities

• Diriger l'ensemble de l'activité logicielle, en fixant des objectifs organisationnels.
• Gérer la performance financière, y compris le budgeting et la rentabilité.
• Renforcer les relations avec les partenaires logiciels et recruter de nouveaux partenaires.

Skills

Commercial acumen

Financial management

Stakeholder management

Leadership

Negotiation skills

Job description

Social network you want to login/join with:

Head of Business Unit - Software, glasgow

col-narrow-left

Client:

Location:

glasgow, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

Our client is an international outsourcing company specialising in technology led, customer experience (CX) solutions. With revenues in excess of £40m and profitable, they provide tailored, scalable, and omni-channel customer service strategies for a variety of clients across a range of industries.

Their in-house software development group has its own leadership, P&L and Mission. The division helps businesses create better customer interactions to achieve great outcomes for everyone. Their contact centre software is known for its versatility, user-friendly design, and innovations with popular third-party services, all of which facilitate seamless, personalised interactions across every channel that empower contact centres to exceed performance expectations.

They have a portfolio of products which is focussed on the CX environment and over the last 3 years has evolved the model of delivery and revenue creation. Moving the business to a Recurring Revenue status now creates increased opportunity to build their products and value much further.

As such they are now looking for an individual to lead the software development business and take it through the next phase of development, doubling over the next 3 years.

What you will do

• Lead and manage the overall software business, setting organisational company goals and driving sustainable growth.
• Lead financial performance, including budgeting, forecasting, and profitability, ensuring long-term success.
• Strengthen relationships with existing software partners and actively recruit new strategic partners to expand market reach.
• Build and maintain strong relationships with senior customer stakeholders, developing tailored account growth strategies to maximise value and retention.
• Support new business development activities crafting high-quality proposal and respond to RFP with compelling value propositions.
• Support partners in their sales efforts, enabling them to position and sell their products effectively.
• Define and execute the product strategy and roadmap in collaboration with the product and development teams, ensuring alignment with market demands and emerging trends.

What you will have

• Strong commercial and financial acumen, with experience managing P&L, budgets, and forecasting.
• Deep understanding of software product management, development lifecycles, and go-to-market strategies.
• Experience working with channel partners, system integrators, or enterprise clients in a B2B technology environment.
• Strong leadership, negotiation, and stakeholder management skills.
• Understanding of Enterprise Sales

Our client has an incredibly valuable opportunity to realise the potential for future growth through developing their product portfolio and their partner range. This has a consequent impact on increased revenue and profitability. With their extensive experience, team, reputation, resources, and support, they are well positioned to achieve further expansion. The foundation of their success will rest on the excellence of their leadership and this role, in particular.

The successful candidate will enjoy a stimulating and rewarding high-profile role within a genuinely exciting and respected business.