Head of Business Systems and IT

Gerrard White; Sevenoaks; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading law firm is seeking a Head of Business Systems & IT to drive strategy and management of IT infrastructure. This role is ideal for an experienced IT leader capable of aligning technology with business goals. Candidates should have over 5 years in IT leadership within professional services, strong knowledge of compliance frameworks, and proven ability to manage small teams. This position offers a chance to make a significant impact in a dynamic environment.

Qualifications

• 5+ years in IT leadership or enterprise systems management.
• Hands-on experience with practice management, ERP, or CRM platforms.
• Strong knowledge of IT infrastructure and device management.

Responsibilities

• Lead the technology roadmap for practice management and document management systems.
• Oversee system integrations, ensuring reliability and security.
• Drive IT projects and manage a small, high-performing team.

Skills

IT leadership

Project management

Team leadership

Compliance knowledge

Systems integration

Tools

Microsoft 365

SaaS applications

ERP platforms

CRM platforms

Job description

Overview

Head of Business Systems & IT – Leading Law Firm

A leading law firm is seeking a senior IT leader to drive the strategy, management, and evolution of its internal business systems and IT infrastructure. This role blends hands-on delivery with strategic oversight, ideal for someone who can align technology with business goals in a professional services environment.

Key Responsibilities

• Lead the technology roadmap for practice management, document management, and case management systems.
• Oversee system integrations, workflow automation, and data interoperability across platforms.
• Manage IT infrastructure, devices, Microsoft 365, and SaaS applications, ensuring reliability and security.
• Ensure compliance with GDPR, ISO 27001, and regulatory standards; support audits and risk management.
• Drive IT projects, change requests, and adoption of new tools while defining KPIs for performance and service delivery.
• Lead a small, high-performing team, providing mentorship and fostering a culture of ownership and continuous improvement.

Essential Skills & Experience

• 5+ years in IT leadership or enterprise systems management, ideally in law firms or professional services.
• Hands-on experience with practice management, ERP, or CRM platforms.
• Strong knowledge of IT infrastructure, SaaS platforms, and device management.
• Familiarity with compliance frameworks and regulatory requirements.
• Proven ability to lead small teams and deliver IT change in complex environments.

Desirable

• Experience with software integration, automation, or low-code platforms.
• Exposure to vendor management and IT procurement.
• Knowledge of agile methodologies and DevOps principles.

This is an exciting opportunity for a strategic, technically skilled IT leader to make a real impact in a dynamic professional services environment.

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