Head of Business Management and Performance

Rail Safety and Standards Board Limited; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading company in rail safety is seeking a Head of Business Management Performance to oversee project management and business insights. The role involves leading a team, ensuring high-quality reporting, and driving continuous improvement initiatives. Candidates should have strong analytical skills, experience in project environments, and the ability to engage with stakeholders effectively. This position offers a competitive salary and benefits, including flexible working options.

Benefits

30 days annual leave plus bank holidays

Private medical and dental cover

Performance-related bonus

Pension scheme

Flexible working hours

Qualifications

• Experience in a similar project management role.
• Skilled in data visualization and process automation.
• Experience managing teams and building high-performance environments.

Responsibilities

• Lead business management function and oversee project delivery.
• Ensure high-quality reporting and governance for all projects.
• Develop and mentor analysts to enhance their skills.

Skills

Data analysis

Team management

Stakeholder engagement

Process automation

Financial data management

Tools

MS Dynamics

Power BI

Power Automate

Job description

Overview

Reporting to the Director, Business Management and Performance (Director BMP), the Head of Business Management Performance (Head of BMP) will lead the BMP’s business insights and project management office (PMO) function.This role will ensure the effective monitoring, reporting and assurance of project related activity, and the preparation and reporting of RSSB’s business performance.Leading the BMP analyst team and deputising for the Director BMP, the Head of BMP will oversee the day-to-day outputs of the directorate and ensuring a joined-up approach.

Driving continuous performance and process improvement are key elements of this role, which will include the automation of tasks, creating portfolio and programme overviews and upskilling the BMP team to improve their skillset in these areas.

Developing and managing relationships with key internal stakeholders will be integral to the role, particularly in delivering continuous improvement, for example working closely with the Digital team to enable self-service capability and carry out technical improvements ‘in-house’. This will also require working with the Finance team to integrate project and financial reporting to introduce greater integration and insight for the business.

Responsibilities

• Lead RSSB’s business management function, which incorporates the oversight of all programmes and project delivery.

• Ensuring high quality, accurate reporting for all RSSB projects. Alongside tracking all material changes against the Delivery Programme each period.

• Organise and run the regular governance forums including the RSSB Investment Committee (RIC), Project and Programme Review Group (PRG) and the Strategic Delivery Group (SDG).

• Assist the production of the Annual Business Plan, specifically by collecting and integrating data for managing delivery in the PPM tool.

• Developing and mentoring, particularly the Analysts, to improve their digital and project skillsets. This will include, researching and delivering training, as and when required.

• Accountable for automating manual tasks within the BMP to enable analysts to work on richer data insights. This involves leading and collaborating with the Digital team to co-create technical solutions aligned with BMP’s business priorities through data insights, task automation, and process streamlining.

• Additionally, work with Finance to identify and implement process improvements and efficiencies across all areas, including project financial budgeting, reporting, and data management.

• Accountable for the data stewardship of the BMP data marts, ensuring relevant, accurate and reliable data to support effective decision-making

• Oversee the interface of RSSB’s waterfall and agile project methodologies. This involves collaborating with colleagues in Digital and Projects to develop and maintain processes and systems that support the efficient delivery of projects using both methodologies.

• Control the project budgeting process, to ensure best quality, transparent information is available for decision making throughout the project lifecycle. Work closely with Finance colleagues to produce integrated project and corporate financial information.

• Developing and overseeing planning and knowledge management for the BMP directorate.

• Accountable for all BMP audit activity and ensuring the resulting actions are closed out.

Qualifications

Essential

• Experience of working in a similar role within a project environment.

• Skilled in analysing data to create visualisations and automate processes.

• Proficient in configuring MS Dynamics and creating Power BI reports.

• Experience of using Power Automate to enhance process efficiency and minimise manual tasks.

• Confident working with financial data, particularly in a project context.

• Experience of managing a team and building a high performing team.

• Communicate effectively and share thoughts and ideas through methods appropriate to the audience.

• Adapt and respond effectively when embracing new opportunities, change and in navigating uncertainty.

• Ability to develop credible and long-lasting relationships with stakeholders.

• Actively contribute as part of a team and work towards achieving team goals and outcomes.

• Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities.

• Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals.

• Incorporate an inclusive leadership style, developing and retaining talent and constructively challenging habits and assumptions whilst remaining inclusive and ensuring everyone is heard.

• Act and make decisions based on a good understanding of the current and future needs of the organisation to perform to a high standard and focus on delivering outcomes.

• Positively communicates and delivers with impact and influence.

We are committed to investing in our staff and offer formal and informal learning opportunities for development.

We valuediversityand equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of theDisability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria,to apply for our jobs.If you have applied under the Disability Confident Scheme, please let us know in advance by emailing [e-mail] Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA

If you require anyreasonable adjustmentswith respect to our selection process including information in an alternative format, please contact us at [e-mail]

We understand the importance ofwork-life balanceand we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request.

We value our staff and we offer a competitivebenefitspackage to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.