Head of Business Intelligence and Data

Haven; England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading leisure organization in Hertfordshire seeks a Head of Business Intelligence & Data to lead data-driven strategies, enhance park performance, and use insights for decision-making. The candidate will create effective reporting tools and drive a culture of data utilization. Ideal for a data-loving leader, this role offers hybrid work, competitive salary, and strong benefits, including bonuses and discounts on holidays.

Benefits

Annual bonus

Discounts on holidays

Wellbeing support

Learning and Development opportunities

Enhanced family friendly policies

Qualifications

• Experience in building impactful Sales & Commercial reporting.
• Ability to inspire and guide a high-performing team.
• Strong problem-solving skills and a structured approach.

Responsibilities

• Develop BI & data strategy promoting a data-led approach.
• Create dashboards and reporting tools for team insights.
• Drive data quality and governance in collaboration with Tech.

Skills

Data visualization

Analytical mindset

Team leadership

AI and automation

Communication skills

Tools

Tableau

Snowflake

Job description

Social network you want to login/join with:

Head of Business Intelligence and Data, Hertfordshire

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Client:

Haven

Location:

Hertfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e4bf2cfb41f7

Job Views:

4

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Head of Business Intelligence & Data
Hemel Hempstead (Hybrid – min 3 days/week in office)
Annual salary + bonus and benefits

We’re seeking a data-loving leader with a passion for using insights to make a real difference to our business as Head of BI & Data. You will play a crucial role in guiding Haven as you transform data into actionable strategies, enhancing park performance and supporting investment planning. We want you to leverage the power of AI and automation to enhance personalisation, forecasting, and guest experiences. With a focus on clear, accessible insights and smart reporting, you’ll help teams across the business make confident, data-driven decisions every day.

Your Opportunity:

• Shaping and delivering a clear BI & data strategy that supports business goals, promoting a data-led approach across all areas of the organisation.
• Leading the creation of easy-to-use dashboards, KPIs, and reporting tools that give teams the insights they need — from park teams to senior leaders.
• Driving data quality, governance, and architecture while partnering with Tech and third-party experts to ensure the right tools and infrastructure are in place.
• Exploring and embedding AI and automation to unlock smarter forecasting, guest personalisation, and operational efficiencies that make a real difference.
• Inspiring and developing a brilliant BI & data team, cultivating a supportive, inclusive culture that brings data stories to life and helps everyone become confident using insights.

What we’d like you to bring:

• A skill for turning complex data into clear, engaging visuals and stories that everyone can understand and act on.
• A curious, analytical mindset with a structured approach to solving problems and uncovering opportunities.
• Practical experience with measurement, incrementality, and building impactful Sales & Commercial reporting.
• Demonstrated ability to lead — showing you can build, inspire, and guide a high-performing team while balancing guest, team, and business needs.
• Extensive experience using tools like Tableau and Snowflake for data visualisation, analytics, and engineering.
• A keen interest in facilitating AI adoption and contributing to the evolution of our work practices.

What’s In It For You?

• Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
• Annual bonus
• 20% discount on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena, London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 team members and 39 seaside locations, with our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is defined by our exceptional people and teams. At Haven, we pride ourselves on our Breath of Fresh Air culture, valuing and supporting every team member. We prioritise openness and transparency, allowing our team members to be their authentic selves.

We operate a hybrid working model, with 50% of your week spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may include a presentation or skills test, depending on the role.