Head of Business Change
Government Recruitment Service
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Benefits offered by this job
Job summary
Government Recruitment Service in Newcastle-upon-Tyne is recruiting for a Head of Business Change to lead and continuously improve DVSA’s Business Change service, delivering practical change across the organisation and realising benefits for customers and colleagues.
You will provide strategic leadership for the team, shaping ideas through assessment, delivery, transition, adoption and evaluation, maintaining standards and collaborating with CSLs across functions while aligning with Civil
Qualifications
- Experience leading change in a large, complex organisation.
- Ability to translate strategy into practical delivery.
- Strong line management and stakeholder engagement.
- Experience with governance, data and lessons learned.
Responsibilities
- Own and improve the Business Change service offer.
- Establish, develop and manage a network of organisational change makers.
- Act as DVSA’s senior professional lead for business change.
- Maintain Business Change standards, templates, guidance and assurance prompts.
- Identify capability needs for Business Change.
- Collaborate with fellow CSLs across all functions.
Skills
Job description
Can you use governance, data, and lessons learned to improve services?
Do you have experience of developing strategy into practical delivery?
Are you an experienced team leader in a complex organisation?
If so, we’d love to hear from you!
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
- make roads safer
- improve services for our customers
- make road transport greener and healthier
- harness the potential of technology and data
- grow and level up the economy
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at DVSA
The Head of Business Change leads, develops and continuously improves DVSA’s Business Change service, supporting whole-service delivery, successful adoption and measurable benefits for customers, colleagues and services.
The role provides strategic leadership for the Business Change team, ensuring services, Whole Service Leadership Teams, sponsors, managers and delivery teams receive consistent, proportionate and practical support from early idea shaping through to assessment, delivery, transition, adoption and evaluation.
The post holder acts as DVSA’s senior professional lead for business change, using manager and colleague insight, audit findings, assurance evidence and delivery lessons to improve how change is assessed, governed, implemented, communicated and embedded across DVSA.
Your responsibilities will include, but aren’t limited to:
- Own and improve the Business Change service offer,
- Establish, develop and manage a network of organisational change makers
- Act as DVSA’s senior professional lead for business change
- Maintain Business Change standards, templates, guidance and assurance prompts
- Identify capability needs for Business Change
- Collaborate with fellow CSLs across all functions
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.
Flexible resourcing
Colleagues are expected to work with a degree of flexibility, meaning responsibilities may change to support priority delivery.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Proud member of the Disability Confident employer scheme
Company: Government Recruitment Service Salary: £59,816 to £63,849 a year Hours: Full-time Location: Newcastle-upon-Tyne Job type: Permanent Posting date: 5 Nov 2026 Closing date: 18 Nov 2026
Can you use governance, data, and lessons learned to improve services?
Do you have experience of developing strategy into practical delivery?
Are you an experienced team leader in a complex organisation?
If so, we’d love to hear from you!
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
- make roads safer
- improve services for our customers
- make road transport greener and healthier
- harness the potential of technology and data
- grow and level up the economy
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it’s like working at DVSA
The Head of Business Change leads, develops and continuously improves DVSA’s Business Change service, supporting whole-service delivery, successful adoption and measurable benefits for customers, colleagues and services.
The role provides strategic leadership for the Business Change team, ensuring services, Whole Service Leadership Teams, sponsors, managers and delivery teams receive consistent, proportionate and practical support from early idea shaping through to assessment, delivery, transition, adoption and evaluation.
The post holder acts as DVSA’s senior professional lead for business change, using manager and colleague insight, audit findings, assurance evidence and delivery lessons to improve how change is assessed, governed, implemented, communicated and embedded across DVSA.
Your responsibilities will include, but aren’t limited to:
- Own and improve the Business Change service offer,
- Establish, develop and manage a network of organisational change makers
- Act as DVSA’s senior professional lead for business change
- Maintain Business Change standards, templates, guidance and assurance prompts
- Identify capability needs for Business Change
- Collaborate with fellow CSLs across all functions
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.
Flexible resourcing
Colleagues are expected to work with a degree of flexibility, meaning responsibilities may change to support priority delivery.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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