Head of Business Applications

Nigel Frank International; England; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment firm is seeking a Head of Business Applications to drive the evolution of business systems, focusing on Microsoft Dynamics 365 CE. The ideal candidate will have proven leadership skills and solid experience in managing enterprise applications. This role offers competitive compensation, flexible working, and opportunities for career progression in a collaborative environment.

Benefits

Competitive salary

Flexible working

Career progression opportunities

Qualifications

• Proven leadership in managing enterprise business applications.
• Strong understanding of data architecture and Azure integrations.
• Experience in engaging with senior stakeholders.

Responsibilities

• Own the vision and strategy for all business applications.
• Lead a team of consultants and developers.
• Oversee system governance and change management.

Skills

Leadership in business applications

Expertise in Microsoft Dynamics 365 CE

Stakeholder engagement

Understanding of Power Platform

Data-driven decision-making

Job description

Head of Business Applications - D365 CE Champion Wanted!
Location: UK, Remote

Salary: Competitive + Bonus + Benefits
Permanent Full-Time

Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you!

Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement. This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business.

The Role:

• Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE.
• Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions.
• Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals.
• Oversee system governance, change management, and continuous improvement initiatives.
• Drive innovation through integration, automation, and data-driven decision-making.

What We're Looking For:

• Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing).
• Strong understanding of Power Platform, Azure integrations, and data architecture.
• Experience in leading cross-functional teams and managing third-party vendors.
• Strategic mindset with hands-on delivery capability.
• Excellent stakeholder engagement and communication skills.

Why Apply?

• Join a business committed to digital excellence and customer-centric innovation.
• Influence at a senior level and shape the future of business systems.
• Work in a collaborative, agile environment with real investment in technology.
• Competitive package, flexible working, and career progression opportunities.