Head Of Business Applications

Nigel Frank International; Bath; Remote; GBP 100,000 - 125,000; Full time

Job summary

A forward-thinking enterprise organization seeks a Head of Business Applications to drive the strategy for Microsoft Dynamics 365 CE and lead high-performing teams. This pivotal role focuses on enhancing customer experience and aligning technology with business goals in a collaborative environment. The ideal candidate has strong expertise in managing business applications, particularly within D365 CE, and excellent stakeholder engagement skills.

Benefits

Competitive salary

Bonus

Flexible working

Career progression opportunities

Qualifications

• Proven leadership in managing enterprise business applications.
• Strong understanding of Microsoft Dynamics 365 CE, especially Sales and Customer Service.
• Experience in leading cross-functional teams and vendors.

Responsibilities

• Own the vision and strategy for business applications.
• Lead a team of functional consultants and developers.
• Partner with stakeholders to align technology with goals.
• Oversee system governance and change management.
• Drive innovation through data-driven decision-making.

Skills

Leadership in enterprise applications management

Microsoft Dynamics 365 CE expertise

Power Platform knowledge

Stakeholder engagement

Cross-functional team leadership

Tools

Microsoft Dynamics 365 CE

Power Platform

Azure

Job description

Head of Business Applications - D365 CE Champion Wanted!
Location: UK, Remote

Salary: Competitive + Bonus + Benefits
Permanent | Full-Time

Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you!

Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement. This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business.

The Role:

As Head of Business Applications, you will:

• Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE.
• Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions.
• Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals.
• Oversee system governance, change management, and continuous improvement initiatives.
• Drive innovation through integration, automation, and data-driven decision-making.

What We're Looking For:

• Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing).
• Strong understanding of Power Platform, Azure integrations, and data architecture.
• Experience in leading cross-functional teams and managing third-party vendors.
• Strategic mindset with hands-on delivery capability.
• Excellent stakeholder engagement and communication skills.

Why Apply?

• Join a business committed to digital excellence and customer-centric innovation.
• Influence at a senior level and shape the future of business systems.
• Work in a collaborative, agile environment with real investment in technology.
• Competitive package, flexible working, and career progression opportunities.