Head of Business

Command Recruitment; London; On-site; GBP 100,000; Full time

Job summary

A respected automotive retailer in London is seeking an experienced Head of Business to lead a multi-brand dealership. You will oversee new and used car operations, drive performance, and enhance customer experience while fostering a high-performing team culture. The ideal candidate will have a proven track record in the volume automotive sector and a customer-centric mindset. Competitive salary up to £70,000, with OTE exceeding £100,000.

Qualifications

• Proven leader with a strong track record in the volume automotive sector.
• Customer-obsessed, hands-on approach to creating standout experiences.
• Strong financial acumen with an entrepreneurial flair.

Responsibilities

• Lead and manage a divisional site representing multiple automotive brands.
• Drive business strategy to achieve sales, profitability, and market share.
• Champion customer excellence and ensure exceptional experiences.

Skills

Leadership in automotive sector

Customer-centric mindset

Commercial acumen

Digital fluency

Excellent communication

Job description

Head of Business - Volume Automotive Brands

About the Company

Our client is a well-established and respected name in the automotive retail industry, representing a portfolio of modern volume brands in a high-profile location. With a solid reputation as a stable and forward-thinking employer, they are now seeking an experienced and dynamic Head of Business / General Manager to lead one of their flagship sites.

The Opportunity

This is a unique opportunity to spearhead the strategic growth of a multi-brand dealership, overseeing both new and used car operations. As the Head of Business, you will play a key leadership role in driving performance, enhancing customer experience, and fostering a high-performing team culture.

Key Responsibilities

• Lead and manage a divisional site representing 2-3 modern automotive brands.
  
• Drive overall business strategy to achieve sales, profitability, and market share goals.
  
• Champion customer excellence and ensure an exceptional experience across all touchpoints.
  
• Inspire, develop, and empower a team of passionate automotive professionals.
  
• Act as a brand ambassador and establish strong relationships within the local community.
  
• Maintain full ownership of the site's P&L and ensure commercial effectiveness within a big company environment.
  

About You

We are looking for a visionary leader who embodies a modern, customer-centric mindset and thrives in a fast-paced, performance-driven environment.

You will be:

• A proven leader within the volume automotive sector, with a strong track record of inspiring teams and delivering results.
  
• Customer-obsessed, hands-on, and dedicated to creating standout customer experiences.
  
• Commercially savvy, with entrepreneurial flair and sound financial acumen.
  
• Digitally fluent, with a keen understanding of evolving consumer behaviour, technology trends, and social media engagement.
  
• An excellent communicator, skilled in influencing and building relationships at all levels.
  
• Driven and competitive, with a strong work ethic and a relentless focus on success.
  

Remuneration & Benefits

• Basic Salary: Up to 70,000
  
• On-Target Earnings (OTE): 100,000+ (including performance-related bonus)