Head Of Business

Park's Motor Group; Carlisle; On-site; GBP 100,000 - 125,000; Full time

Job summary

A family-owned motor group in Carlisle is seeking an experienced Head of Business to lead their Toyota, Lexus and OMODA/JAECOO Multi-franchise Retail Facility. The ideal candidate will have a proven record in managing a large team, driving business performance, and delivering exceptional customer service. Competitive salary and excellent employee benefits offered.

Benefits

Access to Company Pension Scheme

Industry leading discounts on car purchases

Unlimited mental health support

24/7 remote GP

Qualifications

• Previous experience at a similar level is essential.
• Enthusiastic and self-motivated attitude.
• Full driving license required.

Responsibilities

• Lead the team to deliver exceptional customer service.
• Manage financial performance to meet budgets and targets.
• Develop retailer strategy to increase revenue and profit.

Skills

Excellent communication skills

Customer satisfaction skills

Negotiation skills

Ability to work under pressure

Job description

Location: Carlisle

Franchise: Multi-franchise

Salary: Extremely Competitive Salary Package

Prestigious Head of Business position available for a driven, enthusiastic and motivated leader.Do you thrive in a fast-paced environment?Are you a leader who can deliver exceptional results?

Park's Motor Group has an exciting opportunity for an experienced Head of Business at our Carlisle Toyota, Lexus and OMODA/JAECOO Multi-franchise Retail Facility. We are seeking an outstanding individual to lead our team and drive our business forward by delivering exceptional customer service and business results.

Here Are Some Key Responsibilities Within The Role

You will have a crucial leadership role within one of the UK's largest family owned motor trade groups. Your remit covering sales and service volumes, consistent budget performance, profitability, employee satisfaction, customer satisfaction and loyalty levels bring you an excellent opportunity for personal and professional growth.

You will be a vital part in developing the retailer strategy to increase revenue and profit in all areas of the business in accordance with the Group's growth plan, working with and developing our enthusiastic and skilled team to deliver the highest levels of customer experience.

As Head of Business you will take full responsibility for managing the financial performance of the business to deliver on agreed budgets and manufacturer partner targets. Much more than that, you’ll have the strategic vision, along with outstanding service standards and operational know-how, to create a truly world-class operation.

You will work in partnership with senior managers to drive the operating standards, policies and procedures therefore you will have a proven track record of leading a large team and driving business performance.

About Our Requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

Previous Experience At a Similar Level Is Essential.

Excellent communication and customer facing skills and can demonstrate excellent customer satisfaction skills.

Be enthusiastic and self-motivated with a professional attitude to colleagues and customers alike.

Track record of success within a similar brand

Negotiation and communication skills.

Ability to meet deadlines and work under pressure.

Full driving licence

Why Park’s?

Established in 1971, Park’s is a private family-owned business, which takes great pride in being Scotland’s leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service.

Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 27 of the UK’s leading car brands across 67 franchised outlets throughout Scotland and England.

For You

As a Park's Motor Group employee you will receive:

Access to the Company Pension Scheme

Colleague Introductory Scheme

Industry leading discounts on purchases on new and used cars

Death in service benefit

For You And Your Family

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Medical second opinions

Unlimited mental health support

Physiotherapy help and advice

Savings and discounts on shopping

Financial and legal support

Wellbeing assistance