Head of Business

Group 1 Automotive UK; Altrincham; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a leading automotive group as Head of Business at our Altrincham location, where you'll drive performance and customer satisfaction across multiple brands. Enjoy competitive benefits including 33 days annual leave, retail discounts, and opportunities for training and development. We're eager for passionate individuals to contribute to our mission of excellence in customer service.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new/used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 healthcare support

Paid volunteer day

Company share purchase plan

Training and development opportunities

Qualifications

• Experience in automotive business management.
• Successful track record in customer service and financial performance.
• High level of negotiation and communication skills.

Responsibilities

• Drive departmental performance for customer service and financial targets.
• Create annual plans aligned with long-term goals.
• Direct managers to ensure alignment with business objectives.

Skills

Customer awareness

Negotiation skills

Communication skills

Ability to meet deadlines

Education

Proven experience in a similar role

Full UK driving license

Job description

Head of Business - VW Altrincham

Join us for fun, exciting, and rewarding work. As a Head of Business working with world-class brands, you'll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you'll broaden your experience across multiple sites and brands. With the right support, you'll be able to progress as high as you aim.

What We Can Offer You

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• Access healthcare professionals 24/7 for quick and easy expert advice
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn rewards by referring a friend to join the team
• Participate in training and development opportunities
• Benefit from life assurance, with options to increase coverage
• Flexible working options available—just ask

What You’ll Do Day To Day

• Drive departmental performance to ensure excellent customer service and achievement of financial targets
• Create detailed annual plans with each Department Manager aligned with long-term goals, covering profitability, productivity, resource control, and development
• Establish and develop the retail centre organization and control systems for efficient operation
• Monitor adverse trends and potential problems, taking corrective action promptly
• Identify and respond to competitive threats and opportunities to ensure long-term profitability and franchise protection
• Direct department managers to ensure staff contributions align with business objectives

Helpful Skills And Qualifications

Don’t worry about ticking off every skill — if you care about delivering great experiences, we want to hear from you.

• Proven experience in a similar role
• Customer awareness
• Successful track record
• Brand affinity
• Negotiation and communication skills
• Ability to meet deadlines and work under pressure
• Full UK driving license

We value diversity and encourage applications from enthusiastic learners who may not meet every requirement.

Be part of something big

Group 1 Automotive is on an exciting growth journey, with over 7,000 colleagues across 114 dealerships representing 21 brands in the UK. You don't need to love cars to join us—just share our mission to create outstanding and trusted experiences for our customers, partners, and team.

Our Values

We pride ourselves on five core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. These principles guide everything we do, from business operations to customer interactions and community engagement.