Head of Broker Relationship Management - Insurance / InsurTech

JR United Kingdom; South Kesteven; On-site; GBP 60,000 - 100,000; Full time

Job summary

An innovative FinTech business is seeking a Head of Broker Relationship Management to drive growth and enhance client relationships. This role offers the chance to shape the future of the company while working in a collaborative culture that values integrity and excellence. You will be responsible for developing strategies to engage brokers, fostering long-term relationships, and leading a team to achieve ambitious business objectives. If you are passionate about the insurance industry and have a knack for building strong partnerships, this is the perfect opportunity for you to make a significant impact.

Qualifications

• Extensive experience in commercial insurance with a focus on relationship management.
• Strong leadership and coaching skills to guide a team effectively.

Responsibilities

• Develop and execute a broker engagement strategy to drive revenue growth.
• Lead and mentor a team of broker relationship managers.

Skills

Relationship Management

Business Development

Sales

Leadership

Negotiation

Communication

Job description

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Head of Broker Relationship Management - Insurance / InsurTech, Scotland

Client:

Location:

Scotland, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

This is an exceptional opportunity to join a FinTech business growing rapidly with an innovative product and a growing broker client base. Be part of the next phase of growth and development of the business and its platform, highly regarded by the commercial insurance industry. Join a collaborative culture that values innovation, integrity, and excellence.

Duties will include:

1. Develop and execute a broker engagement strategy supporting business objectives and revenue growth.
2. Identify and convert new business opportunities with existing and new clients.
3. Lead, motivate, and mentor a team of broker relationship managers / account managers.
4. Conduct team meetings, 1-on-1s, and performance reviews.
5. Build long-term relationships with small, mid-sized, and large UK brokers.
6. Serve as a key contact for top-tier clients to ensure excellent service and product use.
7. Monitor performance metrics and implement initiatives to enhance customer experience.
8. Translate client feedback into proposition development.
9. Foster a client-centric, high-performance, and collaborative culture.
10. Collaborate with wider teams to meet and exceed growth goals.
11. Utilize insurance industry knowledge and commercial acumen to develop a broad client network.

Essential experience includes:

1. Extensive experience in or supplying to the commercial insurance industry, with a focus on relationship management, business development, or sales.
2. Experience managing strategic partnerships and driving revenue growth.
3. Strong leadership, training, and coaching skills.
4. Excellent negotiation, communication, and interpersonal skills.
5. Ability to adapt to rapidly changing business priorities and commitments.