Head of BI & Analytics – Data Strategy & Insights

National Health Service; Nottingham; On-site; GBP 49,000 - 57,000; Full time

Job description

Salary: £61,000 - 101,000 per year

Requirements:

• Advanced knowledge and experience of business intelligence, analytics and reporting methodologies.
• Advanced knowledge and experience of Microsoft Power BI, SQL, and modern reporting and analytics technologies.
• Knowledge of data architecture, data warehousing, data engineering, and reporting infrastructure, with the ability to lead the development of data platforms that support business intelligence and analytics services.
• Strong analytical skills with the ability to interpret complex datasets and explain findings clearly to a range of audiences.
• Understanding of data governance, data quality, and information management principles.
• Commitment to continuing professional development.
• Ability to influence and challenge constructively at all levels of the organisation.
• Strong stakeholder engagement and relationship management skills.
• Excellent written and verbal communication skills, including the ability to communicate complex information to technical and non-technical audiences.
• Strong problem-solving skills with the ability to identify practical solutions.
• Ability to identify opportunities to improve existing processes and ways of working.
• Proven ability to develop effective working relationships.
• Personal values aligned with our values.
• Professional, calm, and effective under pressure with a flexible and proactive approach.
• Educated to degree level in a relevant subject, or equivalent experience working at a similar level in a specialist business intelligence, analytics, or reporting role.
• Experience leading, managing, and developing teams, including staff performance, workforce planning, and professional development.
• Experience developing and improving business intelligence and reporting functions.
• Experience designing, developing, and implementing Power BI reporting and dashboard solutions.
• Strong SQL development and data modelling experience.
• Experience developing reporting standards, governance arrangements, and quality controls.
• Experience managing competing priorities within an analytical environment.
• Experience presenting complex analysis and insight to senior stakeholders.
• Experience communicating analytical insight to operational, clinical, or senior stakeholders to support decision making.
• Knowledge of NHS datasets, performance frameworks, and operational reporting requirements.
• Knowledge of cloud-based data warehouse and analytics platforms such as Snowflake.
• Familiarity with database platforms such as SQL Server or Oracle.
• Experience influencing clinical stakeholders using data and insight.
• Experience working across organisational boundaries with external partners and commissioners.
• Experience working within NHS provider or urgent care services.
• Experience of NHS contractual, activity, and performance reporting.
• Experience supporting organisational transformation programmes.
• Experience working with Electronic Patient Record systems such as Adastra or SystemOne.

Responsibilities:

• Lead and develop the Business Intelligence & Analytics Team, ensuring delivery of high-quality reporting, analytics, and data services.
• Provide professional guidance and specialist expertise across our organisation in business intelligence, analytics, and data management.
• Manage team priorities, workload planning, and performance to meet organisational requirements.
• Oversee day-to-day data engineering activities and ensure developments align with business requirements.
Support our Head of Digital & Performance in delivering data, reporting, and analytics priorities, programmes, and objectives.
• Establish and maintain reporting standards, definitions, documentation, and quality assurance processes.
• Champion good data governance practices and work across our teams to improve data quality and consistency.
• Work collaboratively with Information Governance colleagues to ensure the appropriate and compliant use of organisational data.
• Support the development of technical and analytical capability across the Business Intelligence & Analytics Team.
• Maintain documentation, standard operating procedures, and knowledge transfer arrangements across the function.
• Prioritise reporting and analytical resources to deliver against organisational objectives and timescales.
• Lead recruitment, appraisal, performance management, and personal development activities across the team.
• Lead the design, development, and ongoing improvement of reports, dashboards, and analytical products used across our services.
• Oversee production and quality assurance of routine and ad hoc reporting outputs.
• Analyse operational, clinical, and contractual performance data to identify trends, risks, and opportunities that support informed decision making.
• Develop reporting that brings together activity, performance, workforce, quality, and clinical outcome data.
• Ensure robust data quality processes are in place and support continuous improvement of organisational data quality.
• Support the development and maintenance of organisational data standards, definitions, and reporting documentation.
• Identify and deliver opportunities to automate reporting, validation, and analytical processes to improve efficiency and reduce manual effort.
• Evaluate emerging analytics, automation, and artificial intelligence technologies, supporting their safe and appropriate adoption.
• Work with operational, clinical, and corporate teams to understand reporting requirements and provide insight that supports service delivery and performance improvement.
• Work with service leads and operational managers to improve data quality, reporting consistency, and use of data to support service improvement.
• Build effective relationships with commissioners, system partners, and other external stakeholders.
• Present complex information and analysis to technical and non-technical audiences.
• Provide analysis and performance information that supports service redesign, quality improvement, and operational decision making.
• Support organisational planning, workforce planning, and service development through robust data analysis and reporting.

Technologies:

• Business Intelligence
• Cloud
• Data Warehouse
• Support
• Oracle
• Power BI
• SQL
• Snowflake

More:

We are NEMS Community Benefit Services Ltd, a high quality, high performing not-for-profit organisation delivering integrated urgent care and urgent primary care services to over 1 million patients. We are committed to investing in our people and have an established learning and development programme. Our services include Integrated Urgent Care across Nottinghamshire, urgent primary care at QMC, and a 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E in Mansfield. This is a permanent full-time role with flexible working, based across Nottingham, Nottinghamshire, and Mansfield, with a salary of £49,387 to £56,515 a year.

last updated 36 week of 2026