Head of Back Office Operations (London office)

Alex Staff Agency; London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A financial services company in London is seeking a Head of Back Office Operations. The role involves overseeing invoicing, payments, and regulatory compliance while managing client onboarding. Candidates should have over 7 years of experience in back office operations, with expertise in settlements and process automation. The position offers a competitive salary, hybrid work options, and additional benefits including paid holidays and performance-related gifts.

Benefits

Paid holiday

Paid sick leave

Performance gifts

Qualifications

• 7+ years of extensive experience in back office operations in brokerages or banks.
• Expertise in settlements, invoicing, onboarding, and regulatory reporting.
• Track record of process improvements and automation initiatives.

Responsibilities

• Oversee invoicing, payments, reporting, and reconciliations.
• Manage full client onboarding/offboarding with regulatory compliance.
• Implement financial and operational controls to mitigate risk.
• Develop scalable back-office systems and optimize processes.

Skills

Back office operations

Regulatory compliance

Process improvements

Salesforce

Job description

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Head of Back Office Operations (London office), London

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Client:

Alex Staff Agency

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

dc8886195728

Job Views:

18

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

A company specializing in providing technology and liquidity to the financial sector, especially in the field of forex, cryptocurrencies and blockchain, in search of Head of Back Office Operations.

The company provides crypto payment solutions to businesses in over 40 countries, serving more than 500 clients worldwide. Its platform offers reliable infrastructure for sending, receiving, and managing cryptocurrency transactions, enabling seamless integration of crypto payments into products and services.

Headquartered in Dubai, the company has a presence in key cities including Hong Kong, Kyiv, Tallinn, London, Limassol, Yerevan, Tbilisi, and Mauritius. It actively explores market trends, closely analyzes customer needs, and implements cutting-edge technologies to ensure its solution remains among the most competitive on the market.

Responsibilities:

• Oversee invoicing, payments, reporting, and reconciliations
• Manage full client onboarding/offboarding with regulatory compliance
• Implement financial and operational controls to mitigate risk
• Maintain internal audits and data integrity controls
• Develop scalable back-office systems and optimize processes
• Collaborate with finance, legal, compliance, and tech teams
• Ensure timely preparation of client reports and internal documentation

Requirements

• 7+ years of extensive experience in back office operations in brokerages or banks
• Expertise in settlements, invoicing, onboarding, and regulatory reporting
• Track record of process improvements and automation initiatives
• Experience with Salesforce
• Competitive salary based on your experience
• Hybrid format of work
• Paid holiday and paid sick leave (with medical certificate)
• Gifts from the company for good performance (devices, trainings, certifications)