Head of B2B Client Relations (HandBandMe)

Shanghai VIM Industrial Design Co., Ltd.; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading wellness platform is seeking a Head of B2B Client Relations to drive strategic partnerships and manage B2B operations. This role involves leading a team, overseeing marketing activities, and ensuring compliance in a hybrid working environment. Ideal candidates will have strong commercial acumen and experience in health-tech.

Benefits

Employee Discount - 25%

Bonus

Pension company contribution

33 Days Holiday per year

Private Medical Care

Electric Car Scheme

Qualifications

• Proven experience in leading and growing B2B partnerships.
• Experience in SAAS/Health-tech or regulated environments.
• International market knowledge in scaling B2B services.

Responsibilities

• Lead and execute the B2B strategy for commercial growth.
• Build relationships with B2B partners across sectors.
• Develop a high-performing account management team.

Skills

Commercial Acumen

Negotiation

Communication

Stakeholder Management

Job description

Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

The Role:

We are looking for an experienced and strategic Head of B2B Client Relations on a 12 months fixed term contract to lead and manage our B2B revenue stream at H&B&Me, Holland & Barrett's wellness platform. In this role, you will drive strategic partnerships, expand into new sectors, and shape our B2B function both in the UK and internationally.

Key Responsibilities:

1. Lead and execute the B2B strategy, driving commercial growth.
2. Build and manage relationships with B2B partners across sectors.
3. Develop a high-performing account management team.
4. Oversee B2B marketing, trade shows, and lead generation activities.
5. Collaborate with internal teams on customer service, product development, and governance.
6. Ensure compliance with regulatory requirements in all B2B activities.
7. Foster a culture of excellence, collaboration, and continuous learning.

Location:

This role is based in London, with occasional travel required for client visits. We offer hybrid working arrangements, supporting flexibility and productivity, with a requirement of at least 2 days per week in the office.

The Person:

Key Requirements:

1. Proven experience in leading and growing B2B partnerships and operations.
2. Strong commercial acumen with the ability to negotiate at senior levels.
3. Experience working in SAAS/Health-tech, healthcare, or regulated environments.
4. Track record of successful team leadership and development.
5. International market knowledge, especially in scaling B2B services.
6. Excellent communication and stakeholder management skills.

What we offer:

Our Benefits for this role include, but are not limited to:

• H&B Employee Discount - 25%
• Bonus
• Pension company contribution
• 33 Days Holiday per year (Inclusive of bank holidays)
• Private Medical Care
• Exclusive benefits, free advice and savings from a range of retailers and providers
• Electric Car Scheme

We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

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