Head of Audit Quality, Method & Platforms

Lloyds Banking Group; London; Hybrid; GBP 154,000 - 182,000; Full time

Job summary

Join a leading banking group as the Head of Audit Quality, Method & Platforms, pivotal in innovating audit processes and leading a multidisciplinary team. This role demands a visionary leader who drives collaboration and employs cutting-edge technologies, including AI, to enhance audit effectiveness and quality.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Experience in audit processes and standards.
• Proven track record in leadership and team management.
• Must have a strategic mindset and innovative approach.

Responsibilities

• Lead the development of audit methodology and practices.
• Oversee and improve the effectiveness of audit delivery.
• Collaborate with data science teams to implement AI solutions.

Skills

Leadership

Data Literacy

Coaching and Feedback

Project Delivery

Collaboration

Job description

End Date

Wednesday 09 July 2025

Salary Range

£154,369 - £181,610

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Boldly pursuing our ambition, we strive to be the leading internal audit function and seek your assistance in developing the most innovative and effective practice. We start from a strong position of having invested heavily in native cloud platforms and being conformant with the new International standards – but “good enough” is not good enough for us. If you’re an innovator, a boundary pusher and a change agent – we want you, and we’ll give you the support, investment and reassurance to lead the industry.
About this opportunity
As LBG’s Head of Audit Quality, Method & Platforms, you will lead the development and embedding of a world-class audit methodology. This will be supported by industry-leading technology to increase the productivity and effectiveness of auditors. Critically you will drive the AI revolution into all aspects of Internal Audit practice, redefining how auditors risk assess, plan, implement and evaluate the outcomes and impact of their work in LBG to deliver on our aspiration to be the leading internal audit function.
You will also be responsible for the independent quality assurance of audit and supporting activities – holding colleagues and leaders to account for delivering effective, efficient and high-quality audits, and deploying the potential of AI to evaluate and improve quality of work throughout the lifecycle.
Assume responsibility for the method, the supporting systems, and the assurance of quality collectively to establish a "virtuous circle" of continuous improvement. This will involve incorporating insights from quality assurance to improve methodology, mentorship, training, and tooling promptly.
You’ll apply deep understanding of the audit process, relevant standards and regulations, and the interconnectivity of the three lines of defence to work closely with 1st and 2nd line of defence leaders in the transformation of risk management and culture across Lloyds Banking Group. You’ll use your understanding and experience to influence positive change which leads to overall sustainable improvements in risk management through your insightful contribution to the wider lines-of-defence strategy and community.
You’ll build trust, respect and confidence among colleagues across the function to develop strong relationships and higher levels of collaboration, including management of a multidisciplinary team, and will proactively identify areas to add strategic and sustainable value for the organisation and for our customers.

Job Description

What are we looking for?

We’re looking for a bold and innovate leader with vision, who turns ideas into action rapidly, learns and fails fast, and takes colleagues and stakeholders along with them.

Whilst you will be individually highly capable, you will deliver most effectively as part of a team-of-teams to achieve the best outcomes and make a positive difference to the Group and its customers. You will cut through hierarchy, silos and bureaucracy with a relentless focus on helping Group Audit & Conduct Investigations to be the very best it can be in service of our wider Group and Customers in support of the ultimate purpose of Helping Britain Prosper.

Responsibilities:

As a member of the leadership team of the GA&CI Chief Operating Officer and in support of the Chief Internal Auditors and Executive Team:

• Own and continuously improve the Group Audit Methodology and ways of working. Lead the development of best practices in audit delivery, ensuring ongoing conformance with relevant standards and regulations
• Oversee the effective running of the GA&CI Platform team, an “in-business” team of data and software engineers who are responsible for the development of the core Audit platform
• Own and be responsible for the execution of the GA&CI Quality Assurance and Improvement Plan
• Work in close collaboration with the Data Science and AI team to enable their industry leading work on data analytics and development of AI solutions for GA&CI.
• Maintain relationships with stakeholders including senior executives and work collaboratively with colleagues across the function, First and Second Lines of Defence
• Promote and role model the Group’s values to drive cultural transformation.

Capabilitiesyou’ll need:

Leading Teams

Lead and take ownership of delivery, while championing the growth and development of colleagues.

• Team & Community Building: Motivates and inspires colleagues around a common goal.
• Safety & Trust Building: Creates a safe environment for innovation that cultivates a 'fail fast and learn’ culture.
• Prioritisation & Delegation: Instils trust to motivate independent working and empowers teams to shape and drive their own portfolios, coaching as required.
• Performance & Goal Management: Coaches for high performance, guiding colleagues to take ownership of performance and development
• Coaching & Feedback: Acts as a trusted advisor and provides insightful, motivating, and strategic thoughts and ideas and leads people to the solution rather than ‘telling’.

Project & Programme Delivery

The ability to deliver process and technological change effectively in a complex environment, to drive through novel solutions that often mean being the first adopter.

Business Strategy

The ability to understand and interpret Group and Business Unit Strategy and connect audit delivery and business monitoring insights to such strategies at the Macro level

Data Literacy, Automation and Artificial Intelligence

The ability to analyse, understand and communicate data as information, to use data to drive effective outcomes; design and lead the deployment of technology and find opportunities to use AI solutions to automate work, simplify tasks and derive greater insights.

Managing Self

Prioritising your work and that of others effectively to ensure timely and beneficial delivery. Understanding the critical path for delivery and removing obstacles; planning and preparing to ensure resources are used efficiently and effectively. Taking ownership for personal development and growth, and accountability for one's work and behaviours. Ability to understand and handle different situations, roles and teams with adaptability.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.