Head of Asset Management

Scottish Federation of Housing Associations; Glasgow; On-site; GBP 64,000 - 69,000; Full time

Job summary

A nonprofit housing organization in Glasgow is seeking a Head of Asset Management to lead its asset, investment, and development services. The ideal candidate will have experience in asset management, project leadership, and regulatory compliance. This role offers a competitive salary and is on-site in Glasgow. Strong leadership skills are essential for managing multiple teams and contracts effectively.

Benefits

SHAPS Defined Contribution Pension Scheme

Qualifications

• Experience in managing assets in a housing or property context.
• Proven ability to lead and manage teams effectively.
• Strong understanding of health and safety regulations.

Responsibilities

• Lead the Assets Team and manage factored properties.
• Ensure compliance with all legal and safety regulations.
• Oversee procurement processes and contractor management.

Skills

Leadership

Project management

Contract compliance

Stakeholder engagement

Health and Safety compliance

Education

Relevant degree or certification

Job description

Overview

Company: Reidvale Housing Association

Job Title: Head of Asset Management

Salary: £64,959- £68,310

Location: On-site, Glasgow, G31 1QW

Grade/Banding: SM 8-10

Type: Permanent position

Benefits: SHAPS Defined Contribution Pension Scheme

Role details

Job Type: Full Time

Accountability: Director

Responsible for: Leadership of Assets Team; Leadership of Factoring Service Manager

Date: July 2025

1.0 Job Purpose

The specific purpose of the post of Head of Asset Management is to ensure delivery of highly efficient and professional asset, investment and development services through the Association\'s Asset team and external contractors to meet the needs and expectation of our tenants and other customers. The key remits of this role are:

• Leadership of Assets Team and Head of Factoring Services
• Deputise for Director (Holiday/ Absence cover)
• Management of contractors, consultants, and other service providers
• Compliance with all associated legislation and good practice
• Delivery of SO- Improving Housing Quality
• Delivery with SMT of 4 no. SOs
• Leading on delivery of quality services in investment, reactive, planned and cyclical maintenance
• Leading on delivery of high-quality environmental management function
• Responsible for asset management of community centre
• Policy for asset functions
• Performance reporting, improvement and returns including delivering SHQS and EESSH
• Health and Safety - customer, homes, staff and offices
• Procurement
• Project management and contract compliance
• Compliance- eg asbestos management, fire safety, gas safety
• Stock condition and lifecycle costings
• Factoring policy and owner engagement
• Stakeholder engagement in remit

Upholding our values

Role and responsibilities are carried out whilst upholding the values of the Association as these guide our behaviours, decisions and actions

• Be Honest and open in our approach, decisions and communications
• Be Accountable to our tenants, community and each other
• Be Respectful and considerate in how we treat each other
• Be Supportive and willing to go the extra mile

2.0 Key Tasks and Responsibilities

2.1 Strategic direction and collaboration

• To contribute to the overall strategic and operational direction and objectives of the Association, ensuring asset team issues are taken into account
• Contribute to the development and review of the Association\'s Internal Management Plan
• Assist the Head of Housing and Communities in preparing the Housing Team\'s Contribution plan
• Assist the Head of Housing and Communities to develop the Customer Services\' Risk Map, identifying risks and controls
• Collaborate with Senior Management Team in preparing budgets for reactive repairs, planned and adhoc investment works
• Assist in meeting the requirements of the Scottish Housing Regulator (Regulatory Standards; Submissions to the Regulator; and Scottish Housing Charter implementation)
• Analyse Asset Services\' activities to identify strategic solutions to improve performance and service
• Ensure Asset Team functions comply with legislative and regulatory requirements and good practice

2.2 Asset policies and procedures

• Develop asset policies and procedures to ensure compliance with related policies, current law, and good practice
• Provide leadership to the asset and factoring team to achieve tasks and targets
• Develop and review policies and procedures cyclically to ensure quality and efficiency
• Ensure reviews consider customer satisfaction and quality control results
• Ensure compliance with Health & Safety, Charter technical guidance, and Scottish Housing Charter outcomes

2.3 Asset Service delivery

• Promote a vision and strategy for the asset service within the Housing Team and Internal Management Plan
• Manage the Asset Team and external contractors to deliver high quality day-to-day repairs and planned asset works
• Provide leadership for the Factoring Services Manager to achieve high-quality factoring service and income targets
• Develop and review policies, procedures and systems to deliver a high-quality asset service in line with policy, law, and regulations
• Monitor Asset budgets to keep spend in line with forecasts
• Ensure best value in maintenance service delivery (reactive, cyclical, major repairs)
• Assist Maintenance Officers with repairs process administration (e.g., reporting, inspections, invoicing, customer satisfaction)
• Ensure compliance with gas servicing and asset responsibilities; manage insurance claims for repairs
• Report performance to Management Committee, tenants, customers, and Scottish Housing Regulator

2.4 Maintenance contracts

• Prepare and issue tender documents and specifications for asset contracts
• Lead tender processes per Maintenance and Procurement policies
• Lead in the Scotland Excel framework and ensure best value through its framework agreements
• Maintain and review contractors\' records, insurances, training accreditations
• Convene regular contractor meetings to discuss performance and contract matters
• Monitor contractor performance against targets and quality standards; address non-compliance promptly

2.5 Team management and reporting

• Develop systems to ensure the Asset Team is viable and provides a high-quality service
• Ensure repairs and improvements comply with legislation and good practice
• Manage work orders for internal and external teams in accordance with procedures
• Monitor performance and instruct improvements as required
• Present Asset Team performance and financial outcomes to Management Committee quarterly
• Undertake best value reviews with Finance Agent and report to Management Committee
• Recruit apprentices, trainees and volunteers with appropriate budget; assist in administration of placements

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