Head of Area Operations

Achieve together; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading care organization seeks a Head of Area Operations to oversee operations across 15 homes in London and Surrey. The role emphasizes leadership, quality improvement, and relationship management. Ideal candidates will have significant experience in senior management roles and a genuine passion for positively impacting lives.

Benefits

Career progression and training opportunities

Employee welfare and wellbeing initiatives

Recognition schemes, team events and social activities

Employee discount schemes across a range of retailers and services

Wagestream - a financial health app

Staff incentive schemes

Qualifications

• Extensive experience in senior management or governance of complex care environments.
• Ability to work evenings and weekends when required.
• Strong appetite for learning and development.

Responsibilities

• Oversee day-to-day operations across 15 homes.
• Maintain quality and drive financial performance improvements.
• Support relationships with families and external stakeholders.

Skills

Leadership

Relationship Management

Financial Performance Monitoring

Passion for Care

Understanding of Legal Framework

Education

NVQ5 in Social Care or equivalent

Job description

Head of Area Operations

Location: Covering London and Surrey area

Contract type: Permanent

Are you an experienced Head of Operations or Operations Manager looking for your next career adventure? Are you passionate about supporting and inspiring people to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential?

Let’s tell you about the role.

This is a role with challenge, growth, and purpose at its heart. It’s a role that inspires others and brings your creative mind to life.

This role has a scope of around 15 homes that the successful candidate will take day to day operational responsibility for. You will work closely with the Operations Director to grow and nurture your area, providing leadership for Home Managers and driving and maintaining a culture of excellence across all operational homes in the area.

You will be responsible for maintaining quality, monitoring and improving financial performance where possible and identifying any growth opportunities for new or existing homes in the area.

You will also maintain and support positive relationships with commissioners, families and other external stakeholders, to keep them informed on organisational updates and ensure the people we support are receiving the very best care.

At Achieve together, we see this as more than a job, this is the start of your career journey with us.With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. We also offer a wide range of benefits that include:

• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such asRefer a Friend, Employee of the Month and Heroes Awards

Let’s Hear About You.

The successful candidate will be able to work some evenings and weekends to meet the needs of the business, and some travel will be expected. An NVQ5 (minimum) in social care or equivalent is essential. Substantial experience in the regional manager role or similar role will be necessary to succeed in this role, including experience in senior management/governance of complex care. An understanding of legal framework associated with mental health & forensic governance will also be of benefit.

However, passion for positively shaping lives is just as important to us as your experience.Building on your existing knowledge and experience we will give you all the training and support that you need. You’ll need an appetite for learning and a real desire to make a difference to peoples’ lives.

So, if you want to start, or continue your career journey in care with us, we want to hear from you.Be part of our team, Sharing Moments. Shaping Lives.