Head of Analytics - Commercial

Octopus Energy; Greater London; On-site; GBP 85,000 - 130,000; Full time

Benefits offered by this job

Employee Benefits

Top Workplace Culture

Job summary

Octopus Energy is seeking a senior data analytics leader to drive insights across the UK and globally. You will lead a high-performance data team and partner with Commercial, Sales, Marketing and Energy Markets to shape pricing, customer insights and strategic decisions.

You will blend hands-on data work with leadership to deliver measurable business impact. Expect engagement with senior leadership and flexible, multi-market collaboration across a dynamic energy business.

Qualifications

• Experience as a manager of a high-performing data team.
• Hands-on expertise with modern data platforms and analytical tools (SQL and Python).
• Strong communication skills to influence non-technical stakeholders and senior leadership.
• Strong commercial acumen, preferably in pricing, margin optimisation, and/or growth analytics.
• A track record of delivering actionable insights that drive measurable business impact.

Responsibilities

• Lead UK team: Lead, set priorities, coordinate and review the work of a high-performance team of commercial and marketing data analysts.
• Strategic analytics: Use data to guide our understanding of our customers and our competitors; influence the UK and global strategy.
• Pricing operations: Enable quick price changes while ensuring compliance and good deals for customers.
• Metrics: Define KPIs and dashboards to reveal key drivers like churn and campaign performance.
• Global cooperation: Coordinate data teams supporting Octopus' operations globally.

Skills

SQL

Python

Leadership

Communication

Commercial acumen

Insights delivery

Tools

Python

pandas

SQL

dbt

Databricks

Delta Lake

Lightdash

Streamlit

Airflow

Kubernetes

GitHub

CircleCI

Terraform

Spacelift

AWS

Job description

In just 10 years, Octopus Energy has evolved from a disruptive challenger into the UK’s largest energy retailer and a well-loved brand, serving more than 8 million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention.

We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform how customers engage with energy. We empower customers with dynamic pricing and "Intelligent" EV charging, rewarding them for shifting consumption to greener, cheaper periods.

Role Summary

You and a group of strong analysts will be generating insights to guide Octopus’ commercial decisions.

You will be leading the UK data commercial team and guiding global cooperation in this critical area.

You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong team leadership.

What you'll do

• Lead UK team: Lead, set priorities, coordinate and review the work of a high-performance team of commercial and marketing data analysts
• Strategic analytics: Use data to guide our understanding of our customers and our competitors. Impact our UK and global strategy through insights presented to the senior leadership team
• Pricing operations: Enable us to react quickly to the ever-changing energy industry through smooth price changes, ensuring we offer good deals for our millions of customers and comply with regulations
• Metrics: Help people all across the business understand the key drivers of their operations through well-defined KPIs and intuitive dashboards. Examples of metrics include seeing why people churn, performance of marketing campaigns, lifetime value calculations etc
• Global cooperation: Prioritise and coordinate the data teams supporting Octopus’ operations globally, balancing local needs with global opportunities

What you'll have

• Experience as a manager of a high-performing data team
• Hands-on expertise with modern data platforms and analytical tools (especially SQL and python - see our full stack below)
• Passion for both hands-on data work and leading teams to deliver insights
• Strong communication skills to influence non-technical stakeholders and senior leadership
• Strong commercial acumen, preferably in pricing, margin optimisation, and/or growth analytics
• A track record of delivering actionable insights that drive measurable business impact

Our Data Platform Stack

We employ software engineering best practices to design, test, and deploy our data platform and services using the below technologies:

• Python, pandas and SQL in Jupyter notebooks for analysis
• dbt and Databricks data platform with Delta Lake
• Lightdash as our BI tool and semantic layer
• Streamlit for interactive data applications
• Airflow for orchestration
• Kubernetes for application deployment
• CI/CD with GitHub and CircleCI
• Infrastructure on AWS, deployed with Terraform / Spacelift

Why else you’ll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were named the UK's top company to work for in 2025, and we ranked in the top ten in the Sunday Times Best Places to Work 2026. Our Group CEO, Greg has recordeda podcast about our cultureand how we empower our people. We’ve also been placed in thetop 10 companies for senior leadership
• Visit our UK perks hub - Octopus Employee Benefits

P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you’d like to know more about how we use your data, you can reach out to us via email at [e-mail]. We’re happy to help!