Head of AI Product Operations

Consortia; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Consortia is seeking a Head of AI Product Operations in London to align AI capabilities with our multi-region SaaS platform. You will own the AI product strategy, drive a sequenced roadmap, and partner with the CPO to position AI as a core differentiator in the market.

You will hire and mentor product managers focused on AI, build AI-native operating systems, and ensure launches are technically robust, secure, and measurable for customer impact.

Qualifications

• 5+ years in product management, product operations, or technical program management in B2B SaaS.
• Proven track record owning AI product strategy and roadmaps.
• Hands-on experience building AI/ML products and workflows.
• Experience leading and developing product managers.
• Fluency with modern product tooling (Jira, Confluence, Pendo).

Responsibilities

• Own the AI product strategy and multi-horizon roadmap for the platform.
• Define AI product vision with CPO and Product Marketing.
• Hire, lead, and coach a team of product managers focused on AI.
• Design AI-native product operations and integrated toolchains.
• Collaborate with Engineering, Data Science, GTM, and Operations/IT to ensure robust, secure launches.
• Define and track AI product impact metrics and guide investment decisions.
• Enable the wider product org with AI-native ways of working via workshops and guardrails.

Job description

You already run your product practice with LLMs, agents, and automated workflows as standard, and now you want the remit to wire that way of working into an entire SaaS business.

As Head of AI Product Operations, you’ll join our client, a global cyber intelligence platform, with a mandate to turn scattered AI adoption into a coherent, compounding product advantage.

This is a leadership role reporting directly to the CPO, with no predecessor and no inherited playbook; you will define what AI product operations looks like and how it scales.

You’ll sit at the intersection of Product, Engineering, Data Science, GTM, and Operations/IT, ensuring AI isn’t just added as features, but embedded into how the organisation discovers opportunities, builds products, ships value, and measures impact.

If you’re already building at the frontier and want to do it at scale, this is your platform.

What You'll Do

As Head of AI Product Operations, you will own the AI product strategy and multi-horizon roadmap, translating the wider product vision into a sequenced agenda of AI capabilities and features across the platform.

Define the AI product vision and positioning in partnership with the CPO and Product Marketing, giving teams a clear, shared narrative for how AI differentiates the product in the market.

Hire, lead, and coach a team of product managers focused on AI, shaping a high-performance culture that is rigorous in discovery, fast in delivery, and deeply connected to customer outcomes.

Design and run AI-native product operations, building the toolchains, agentic workflows, and knowledge layer that connect planning, analytics, design, and communication into one integrated operating system.

Collaborate closely with Engineering, Data Science, GTM, and Operations/IT to ensure AI initiatives are technically robust, secure and governed, and that launches land cleanly with customers and the field.

Define, track, and communicate AI product impact metrics, from feature adoption and cycle times to decision quality and commercial outcomes, and use them to guide investment decisions.

Enable the wider product organisation on AI-native ways of working through workshops, guardrails, documentation, and hands‑on support, making AI the default, not the exception, in everyday practice.

What You'll Bring

As Head of AI Product Operations, you will bring 5+ years in product management, product operations, or technical program management in B2B SaaS, with a clear focus on AI or data-intensive products.

A proven track record owning AI product strategy and roadmaps in commercial SaaS, from discovery through delivery to GTM.

Hands‑on experience building AI and ML products and workflows, including LLMs, agentic patterns, orchestration platforms like n8n/Make/Zapier, API integrations, vector databases, or MCP.

Experience leading and developing product managers, with evidence of building dependable, high-impact product cultures.

Deep familiarity with modern product tooling such as Jira, Confluence, and Pendo or equivalents, and how to connect them into seamless, AI-driven workflows.

Excellent English communication skills, with the ability to facilitate cross‑functional collaboration and explain complex systems with clarity and empathy.

What's On Offer

Competitive salary, details on application.

Direct reporting line to the CPO and a seat at the centre of the company’s AI strategy and execution.

The chance to build the AI product operations function from the ground up in an AI-native, multi-region SaaS environment.

If you’re a Head of AI Product Operations who wants to turn cutting‑edge AI practice into organisation-wide capability, this role gives you the scope and influence to do it.

Key Information

Job Title: Head of AI Product Operations

Location: London

Work Policy: Hybrid

Salary and Benefits: Competitive salary, details on application

Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets. If this Head of AI Product Operations job in London doesn't align with your preferences, but you are open to exploring other opportunities,

Due to the high volume of applications, we may not be able to respond individually. However, we will keep your details on file and reach out when a more suitable opportunity arises.