Head of Account Management

Circa £70k DOE | Hybrid | Exeter

Head of Account Management opportunity for successful tech led company. With a strong emphasis on customer success and a collaborative team culture, they are looking for a dynamic and strategic leader to head their account management function.

Responsibilities of the Head of Account Management:

• Lead and develop a high-performing account management team, ensuring best practices and client-centric strategies
• Own the client success strategy, driving engagement, retention, and revenue growth across key accounts
• Work closely with internal teams, including sales, marketing, and product development, to enhance client satisfaction
• Use data-driven insights to identify opportunities, improve processes, and maximise client lifetime value

The ideal Head of Account Management:

• Proven experience in a senior account management or customer success leadership role
• Strong commercial acumen with the ability to drive revenue growth and client retention strategies
• Excellent leadership, coaching, and team management skills to foster a high-performance culture
• Ability to work collaboratively across departments and influence senior stakeholders

Benefits:

• Hybrid working
• Company Pension
• Free on-site parking

Note on Sponsorship:We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.

Recruiter: Joanne Caine

Ref: 10791