Head of Academic Administration & Support

Royal Conservatoire of Scotland; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading performing arts education institution in Glasgow is seeking a Head of Academic Administration & Support. This role involves overseeing the entire HE student lifecycle from recruitment to graduation, ensuring high-quality learning outcomes and support services. Candidates should have detailed knowledge of academic administration ideally within a higher education or arts environment, along with strong interpersonal skills for effective stakeholder communication.

Qualifications

• Detailed knowledge of academic administration, ideally in higher education.
• Experience in a higher education/arts environment is preferred.

Responsibilities

• Optimize service delivery to students, staff, and partners.
• Oversee the full HE student lifecycle from recruitment to graduation.
• Manage admissions, registration, assessment, progression, and student welfare.

Skills

Interpersonal communication skills

Judgment

Sensitivity and discretion

Stakeholder influence

Job description

The Royal Conservatoire of Scotland is a world-class centre of excellence inperforming arts education. RCS is a vibrant environment and your leadership as theHead of Academic Administration & Support will be instrumental in leading andoverseeing the AAS (Academic Registry) team and its various functions throughcontinuous improvement in the effectiveness, efficiency and quality of processes insupport of high-quality learning and teaching outcomes, assessment and studentsupport services.

You will take the lead in the optimisation of service delivery to students, staff andpartners of RCS, and external agencies as appropriate.This is an exciting, rewarding and varied role overseeing the full HE student lifecyclefrom recruitment to graduation, including admissions, registration, assessment,progression, student welfare and graduation.

You must be able to demonstrate detailed knowledge of academic administration,ideally with experience gained in a higher education/arts environment. In addition tothis, you should have strong interpersonal communication skills with soundjudgement, sensitivity and discretion, as well as the ability to influence and persuadeinternal/external stakeholders and build trusted relationships.We reserve the right to shorten or extend the closing date for this position depending on the number of suitable applications received. If you are interested in this role, weencourage you to apply as early as possible.

The RCS continues to foster a culture that welcomes and supports new voices,balances the pursuit of excellence with individuality and experimentation, and
champions all forms of a diverse performance community so that students andgraduates can fulfil their potential as artists and creative citizens.

Closing date for applications: Wednesday, 13th August 2025