Head Kitchen Porter

Ardencote; Stratford-on-Avon; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Complimentary spa day on work annivers

Free use of leisure and spa facilities

30% off stays and spa days

Discounts on food, drink and retail

Pension scheme

Free parking

Employee Assistance Programme

Perkbox benefits and Online GP

Refer-a-Friend bonus

Training and career development

Supportive team environment

Job summary

Ardencote is seeking a reliable Head Kitchen Porter to lead and support our Kitchen Porter team at Hiddenwell. You will organise duties, uphold cleanliness and hygiene, and ensure chefs have a safe and well‑ordered environment to deliver exceptional experiences for guests.

You will lead from the front, work alongside your team and set the standard for others to follow, with 37.5 hours per week and a salary of £12.71 per hour.

Qualifications

• Experience as a Kitchen Porter or in a busy kitchen.
• Supervisory or team-leading experience is advantageous.
• Ability to organise, support and motivate a team.
• Solid understanding of kitchen hygiene and safety (COSHH/Health & Safety).
• Attention to detail and organisational skills.
• Ability to prioritise during busy periods.
• Reliable, hardworking and hands-on.
• Good communication and teamwork.
• Positive, flexible attitude.

Responsibilities

• Lead, organise and support the Kitchen Porter team each shift.
• Allocate daily duties and manage workloads.
• Work with the team during busy periods and lead by example.
• Maintain high standards of cleanliness, hygiene and organisation in the kitchen.
• Ensure pots, pans, utensils, crockery and equipment are cleaned thoroughly.
• Keep pot wash and Kitchen Porter areas clean and organised.
• Follow cleaning schedules and ensure completion.
• Monitor standards and address issues promptly.
• Support induction and training of new Kitchen Porters.
• Provide guidance and coaching to the team.
• Ensure COSHH and safety rules are followed and PPE used.
• Assist with waste management and reporting hazards.

Skills

Team leadership

Kitchen hygiene

COSHH awareness

Attention to detail

Communication

Teamwork

Reliability

Hands-on attitude

Job description

Head Kitchen Porter | Ardencote Manor | Hiddenwell Luxury Wellness Retreat | Full Time | Permanent | Estimated Start Date: 04 January 2027

The Opportunity

We’re looking for a reliable, organised and hands‑on Head Kitchen Porter to lead and support our Kitchen Porter team at Hiddenwell

This is an important role at the heart of our kitchen operation. You’ll take responsibility for organising the Kitchen Porter team, maintaining excellent standards of cleanliness and hygiene, and making sure our chefs have the clean, safe and well‑organised environment they need to deliver an exceptional experience for our guests

You’ll be someone who leads from the front – happy to roll up your sleeves, work alongside your team and set the standard for others to follow

What You’ll Be Doing

• Leading, organise and support the Kitchen Porter team during each shift
• Allocating daily duties and ensuring workloads are managed effectively
• Working alongside the team during busy periods and leading by example
• Maintaining excellent standards of cleanliness, hygiene and organisation throughout the kitchen
• Ensuring pots, pans, utensils, crockery and kitchen equipment are cleaned thoroughly and efficiently
• Keeping pot wash and Kitchen Porter areas clean, tidy and organised.
• Ensuring kitchen floors, bins and waste areas are cleaned and maintained to the required standard
• Making sure cleaning schedules are followed and completed correctly
• Monitoring standards throughout each shift and address any issues promptly
• Supporting the induction and training of new Kitchen Porters
• Providing practical guidance, coaching and support to the team
• Ensuring cleaning chemicals are used and stored correctly in line with COSHH requirements
• Ensuring appropriate PPE is used for relevant duties
• Supporting safe and effective waste management
• Reporting hazards, faulty equipment, accidents or food safety concerns promptly
• Communicating staffing or operational concerns to the senior kitchen team
• Working closely with our chefs and wider Food & Beverage team to support a smooth kitchen operation

What We’re Looking For

We’re looking for someone who takes pride in high standards and enjoys being part of a busy kitchen team

• Previous experience as a Kitchen Porter or within a busy kitchen environment
• Supervisory, Team Leader or senior Kitchen Porter experience would be an advantage
• Confidence organising, supporting and motivating a team
• A good understanding of kitchen hygiene and safe working practices
• Knowledge of COSHH and Health & Safety requirements
• Excellent organisation and attention to detail
• The ability to prioritise effectively during busy periods
• A reliable and hardworking approach
• Confidence working independently and using your initiative
• Good communication and teamwork skills
• A positive, flexible and hands‑on attitude

Our Values

Everything we do is underpinned by our Hiddenwell values:

Integrity – Take responsibility, work safely and speak up when something isn’t right

Excellence – Take pride in maintaining exceptional standards of cleanliness, hygiene and organisation

Teamwork – Lead from the front, support your team and work closely with the wider kitchen brigade

Respect – Treat colleagues fairly, provide clear guidance and help create a positive working environment

Commitment – Be reliable, flexible and take ownership of getting the job done to the right standard

Be Part of What Makes a Great Kitchen Work

A successful kitchen isn’t just about the food on the plate. Behind every great service is a clean, organised and well‑supported kitchen team

As our Head Kitchen Porter, you’ll play a key role in making that happen – leading your team, setting the standards and helping the whole kitchen operation run smoothly

Lead from the front. Take pride in the details. Be part of the Hiddenwell team

Additional Information

• 37.5 hours per week – Full‑Time permanent position
• Working 5 days out of 7 per week (including weekends and bank holidays, you will need to be flexible to the business needs)
• Salary: £12.71 per hour
• Shift Pattern: 8:00am-4:00pm 3:00pm-12:00am 10:00am-6:30pm
• Right to work in the UK required as time of application (visa sponsorship is not available)

Why Join Hiddenwell?

Complimentary spa day on your work anniversary

Free use of leisure and spa facilities

30% off stays and spa days

Discounts on food, drink and retail

Pension scheme

Free parking

Employee Assistance Programme

Perkbox benefits and Online GP

Refer-a-Friend bonus

Excellent training and career development

A supportive team where you can grow

Hiddenwell — Well hidden. Best found.