Head Housekeeper – Worcester

TN United Kingdom; Worcester; On-site; Full time

Job summary

An established industry player is seeking a dedicated Head Housekeeper to join their team at a prominent care facility in Worcester. This role offers a rewarding opportunity to make a significant impact on the cleanliness and overall environment of the establishment. You will supervise a team, ensuring high standards of cleaning and laundry services while adhering to health and safety regulations. With a supportive work atmosphere and competitive pay, this position is perfect for someone passionate about delivering exceptional service and making a difference in the lives of others.

Benefits

Holiday allowance of 216 hours

Industry-leading training

Employee Assistance Program

Free on-site parking

Friendly work environment

Overtime opportunities

Death in service benefit

Refer a friend scheme

Qualifications

• Experience in cleaning or secure environments is desirable.
• Knowledge of Health & Safety regulations is essential.

Responsibilities

• Supervise and motivate the cleaning team for effective service delivery.
• Daily cleaning and laundry duties as per schedules.

Skills

Team supervision

Cleaning procedures

Health & Safety compliance

Laundry operations

Education

Experience in cleaning sector

Tools

Cleaning equipment

Laundry equipment

Job description

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• Hours: 22 - to include every other weekend

Are you looking for a rewarding career? If you are a caring, energetic, enthusiastic individual, Iris Care Group has an exciting new opportunity for a Head Housekeeper to join one of our well-established teams at Pirton Grange, Worcester.

Employing over 1,800 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.

With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you’ll go home knowing that you’ve made a difference.

What will you receive?

• Annual salary of £12.40 per hour
• Holiday allowance of 216 hours (28.8 days) per annum paid inclusive of bank holidays, with additional holidays for long service
• Industry-leading training
• Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
• ‘Recognise Me’, our new staff benefits, wellbeing and recognition platform
• Free on-site parking and uniform
• Friendly and supportive work environment
• Overtime opportunities
• Death in service

Iris Care Group also offers a ‘refer a friend’ scheme: where you could earn as much as £1000* for every new staff member you successfully introduce.

Role Responsibilities

3 days per week to include every other weekend.

• To support the Unit in the effective running of the Hospital Services Framework. Supervising and motivating a team of staff associated with the provision of a cleaning and laundry service within Pirton Grange. To be involved with the day-to-day monitoring of cleaning deliveries into the Unit, to ensure the Unit has sufficient and suitable materials to enable effective operating standards to be achieved. To ensure all complaints are dealt with in line with the company’s internal policy and procedures documents.
• Daily cleaning of all areas of the establishment in accordance with the Units schedules and specifications, using appropriate equipment, chemicals and work methods.
• To ensure documentation duties and procedures are maintained for efficiency and accuracy i.e., cleaning schedules, stock control.
• To undertake laundry duties, including operation of the laundry equipment, this involves sorting, sluicing, washing, drying, ironing and storing.
• To undertake the cleaning of the individual’s rooms including dusting as and when required (as per the cleaning schedule)
• To undertake the cleaning of the unit, this will involve use of electrical equipment e.g., vacuum cleaners, floor polishers and carpet cleaners.
• To ensure all equipment is maintained and cleaned in the appropriate manner. Report any maintenance problems to the Manager immediately after a problem occurs, keeping an accurate record.

Role Requirements

• Previous experience of working in the cleaning sector or a secure environment is desirable
• Health & Safety: All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
• Employees are required to co-operate with management to enable Iris Care Group to meet its own legal duties and to report any hazardous situations or defective equipment.