Head Housekeeper, Tiverton

Marston's PLC; Tiverton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading pub chain as a Head Housekeeper, ensuring the highest standards of room quality and guest satisfaction. You will lead your team in daily operations, maintaining a welcoming atmosphere that makes every guest's stay enjoyable. This role offers flexibility and real benefits, supporting your personal and professional growth.

Benefits

30% off at all pubs and restaurants

Reliable hours contract

Meal deal option at £4.50 during shifts

Flexible and part time hours

High street and online discounts

Apprenticeship programmes

Well-being support via Licensed Trade Charity

Qualifications

• Understanding of COSHH and health and safety rules.
• Experience in hospitality or housekeeping leadership.
• Strong communication skills for guest liaison.

Responsibilities

• Ensure room quality through daily checks and team management.
• Liaise with reception regarding guest requirements.
• Replenish stocks of tea, coffee, and toiletries.

Skills

Multitasking

Team Leadership

Customer Service

Health and Safety Compliance

Job description

Head Housekeeper
Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,400 pubs, bars and hotels.

Now, we’re on the lookout for a Head Housekeeper to help lead the team and grow with our business.

The Role
As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay. Liaising with reception is key so that any special requirements made by the guests are catered for. Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished. Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.

What you get from us:You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.