Head Housekeeper, Malmaison

Malmaison Belfast; Belfast; On-site; GBP 33,000; Full time

Job summary

Join a leading hospitality brand as Head Housekeeper in Belfast, where you'll ensure the highest standards of room cleanliness and guest satisfaction. This role offers competitive pay, excellent benefits including discounts on stays and dining, and career progression opportunities within the company. Become part of a dynamic team that prioritizes sustainability and quality service.

Benefits

Discounted Staff Room Rates

Discounted Friends and Family Rate

35% off dining

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness Campaigns

Wagestream availability

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Previous housekeeping experience in a similar role is essential.
• Ability to maintain high standards of cleanliness and service.
• Strong interpersonal skills to interact with guests effectively.

Responsibilities

• Oversee housekeeping operations to ensure guest satisfaction.
• Lead and train housekeeping staff to uphold hotel standards.
• Manage room inspections and cleanliness compliance.

Skills

High Standards

Customer Service

Team Leadership

Education

Experience in Housekeeping

Job description

Head Housekeeper, Malmaison

Up to £32,855 Per Year, 40 HoursPermanent ContractBelfast

Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.

We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel du Vin – we actively encourage internal development and progression, Onwards and Upwards.

IND1#LI-CS1

Interested?? Click Apply NowIn addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeshipprogrammes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• We are a proud sponsor ofThe Brain Charity,helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme– free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

• Frasers Hospitality, Malmaison & Hotel Du Vin arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.