Head Housekeeper - Liverpool

Care Concern Group; Liverpool; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Paid Enhanced DBS

Uniform provided

Group life assurance

Wagestream

Meal during shifts

GP Online for you and dependants

Discounts

Employee Assistance Programme 24/7

Learning and development

Career progression

Refer a Friend scheme

Job summary

Moss View is seeking a Head Housekeeper to ensure the cleanliness, presentation and organisation of the home, maintaining a safe and welcoming environment for residents at all times.

The role leads the housekeeping team, coordinating daily operations with infection control, health and safety and housekeeping procedures to deliver a high-quality service and a positive resident experience.

Qualifications

• Previous experience in a housekeeping or supervisory role.
• Strong leadership and team management skills.
• Excellent organisation and attention to detail.
• Good understanding of cleaning standards, hygiene and infection control.
• Ability to manage workload, priorities and team performance.

Responsibilities

• Lead and manage the housekeeping team, overseeing the cleaning of residents' rooms, bathrooms and all communal areas.
• Coordinate daily operations in line with infection control, health and safety and housekeeping procedures.
• Monitor quality, manage supplies and support your team through training, guidance and leadership.
• Collaborate with other departments to ensure a well organised and responsive service.

Skills

Leadership

Team management

Attention to detail

Organisation

Infection control knowledge

Communication

Job description

As Head Housekeeper, you will take overall responsibility for the cleanliness, presentation and organisation of the home, ensuring a safe, comfortable and welcoming environment is maintained at all times. This is a key leadership role where your standards and attention to detail will directly impact daily life and overall experience. You will lead and manage the housekeeping team, overseeing the cleaning of residents' rooms, bathrooms and all communal areas to ensure consistently high standards of hygiene and presentation. You will coordinate daily operations, ensuring tasks are completed efficiently and in line with infection control, health and safety and housekeeping procedures. Working closely with other departments, you will ensure a well organised and responsive service. You will monitor quality, manage supplies and support your team through training, guidance and leadership, creating a positive and high performing environment.

• Previous experience in a housekeeping or supervisory role
• Strong leadership and team management skills
• Excellent organisation and attention to detail
• Good understanding of cleaning standards, hygiene and infection control
• Ability to manage workload, priorities and team performance
• Good communication and interpersonal skills
  Moss View is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive.
• What We Offer
• Paid Enhanced DBS
• Uniform provided
• Group life assurance cover
• Wagestream - financial wellbeing support and flexible access to earned pay
• A nutritious meal during shifts of eight hours or more
• GP Online for you and your dependants under 16
• Access to more than 1,600 high-street and online discounts
• Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
• Award-winning learning and development, with support to achieve recognised qualifications
• Clear opportunities for career development and progression
• Recognition initiatives and Long Service Awards
• 'Refer a Friend' scheme offering up to 1,000 per successful referral, depending on the role