Head Housekeeper (Head Homemaker)

EQ Care Group; Reading; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Half-day birthday

Blue Light Card

28 days annual leave (pro rata)

Salary advance scheme

Pension

Learning & Development

Team rewards

Free meals on shift

Free tax review

Refer a friend bonus

Job summary

EQ Care Group seeks a Head Homemaker at Cedar Lodge Care Home in Whitchurch-on-Thames. You will lead the domestic and laundry team, oversee training, rosters, and compliance with health and safety regulations.

This senior role involves managing staff performance, maintaining records, and ensuring high hygiene and cleanliness standards across the home. The position requires dedication to compassionate, person-centred care.

Qualifications

• Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.
• Willingness to learn and continuously improve performance.
• Willing to go the extra mile to ensure a high standard of service.
• Experience within a similar environment desirable.
• Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.

Responsibilities

• Oversee the training, supervision, appraisal, and performance management of the homemaking team.
• Ensure the staff rota is completed in a timely manner, maintaining appropriate staffing levels for each shift.
• Attend meetings and training sessions, both on-site and off-site, as required.
• Ensure compliance with all regulatory and statutory requirements, adhering to company policies and procedures.
• Maintain a thorough understanding of Health and Safety regulations, including COSHH, safe moving and handling, and cross-infection guidelines.
• Ensure the home meets and maintains high hygiene and cleanliness standards

Skills

Team collaboration

Willingness to learn

High service standard

Experience in similar environment

IT skills (MS Office)

Tools

Microsoft Office

Internal applications

Job description

Head Homemaker

Cedar Lodge Care Home, Whitchurch on Thames

Up to £30,000 per annum

40 hours per week

Cedar Lodge, Eastfield Lane, Whitchurch-on-Thames, Reading, RG8 7EJ

Role Overview

You're a fantastic senior housekeeper, who understands the importance of keeping everywhere clean, compliance of COSHH regulations and working as a team to deliver an outstanding service. Are you ready to be part of something new, innovative and exceptional! If so, read on!

This is an exciting opportunity to work with a forward-thinking and growing organisation. As the Head Housekeeper at Cedar Lodge, you will be placed at the heart of the home along with the people that live here. You will lead the domestic and laundry team, ensuring the general cleanliness and tidiness within the home is carried out to high standards. You will conduct 1:1's and appraisals, maintain accurate housekeeping / laundry records and audits. You will be responsible for ordering / receiving and the safe storage of cleaning products. It is vital that you adhere to COSHH, infection control and health & safety legislations.

Responsibilities and Duties

• Oversee the training, supervision, appraisal, and performance management of the homemaking team.
• Ensure the staff rota is completed in a timely manner, maintaining appropriate staffing levels for each shift.
• Attend meetings and training sessions, both on-site and off-site, as required.
• Ensure compliance with all regulatory and statutory requirements, adhering to company policies and procedures.
• Maintain a thorough understanding of Health and Safety regulations, including COSHH, safe moving and handling, and cross-infection guidelines.
• Ensure the home meets and maintains high hygiene and cleanliness standards

Skills, Qualifications and Abilities

• Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.
• Willingness to learn and continuously improve performance.
• Willing to go the extra mile to ensure a high standard of service.
• Experience within a similar environment desirable
• Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.

The Company and Care Home

EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs—we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care.

Cedar Lodge opened in July 2025; a 45-bed nursing and dementia specialist care home in the heart of Whitchurch-on-Thames, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Cedar Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Cedar Lodge.

Benefits of working at EQ Care

• ½ day off for your birthday - start your celebrations early!
• Blue Light Discount Card - access exclusive savings and offers.
• 28 days of annual leave (pro rata) - enjoy a healthy work-life balance.
• Salary advance scheme (Level) - access earned pay when you need it.
• Contributory pension - helping you plan for your future.
• Dedicated Learning & Development - continuous training and career growth opportunities.
• Team member rewards - recognising and celebrating your hard work.
• Free meals on shift - enjoy a meal on us while you work.
• Free tax review service - making sure you keep more of what you earn.
• Refer a friend scheme - earn up to £500 for successful referrals! (Terms apply)

Please note: If you are not a UK resident, you must already have the legal right to work in the UK, with at least 14 months remaining on your visa. We are unable to offer visa sponsorship.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice

Cedar Lodge Care Home, Whitchurch on Thames