Head Housekeeper

LJ Recruitment; Washington; On-site; GBP 33,000; Full time

Job summary

A leading provider of outsourced housekeeping services seeks a talented Head Housekeeper to oversee operations in Washington. This role involves managing a dedicated team and ensuring high standards of cleanliness and guest satisfaction. Ideal candidates will have significant supervisory experience in hospitality, strong leadership qualities, and excellent communication skills, with opportunities for professional growth and development.

Benefits

Private medical insurance

Early wage access

5.6 weeks holiday

Comprehensive training

Career progression opportunities

Retail discounts

Mental health support

Workplace pension scheme

Life insurance

Qualifications

• Proven experience as a Head Housekeeper or supervisory role in hospitality.
• Strong leadership skills with team development experience.
• Excellent communication abilities.

Responsibilities

• Lead and inspire the housekeeping team to meet high service standards.
• Conduct room and floor inspections for consistent quality.
• Monitor budgets and contribute to cost efficiency.

Skills

Leadership

Communication

Team Management

Health and Safety Standards

Training Delivery

Job description

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£33,000 per annum
Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Washington. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview:

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities:

• Lead, manage, and inspire the housekeeping team to meet high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training, and development of the on-site team.
• Ensure team members are trained, productive, and supported through coaching and mentoring.
• Maintain full compliance with health, safety, and company policies.
• Promote professionalism, reliability, and a positive team culture.

Candidate Profile:

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
• Private medical insurance, including cover for pre-existing conditions
• Early wage access available
• 5.6 weeks holiday (pro-rata based on hours worked)
• Comprehensive training and ongoing development
• Career progression opportunities
• Discounts with major retailers
• Access to confidential mental health and wellbeing support
• Workplace pension scheme (eligibility applies)
• Life insurance after qualifying period

Apply Now

This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role and drive standards at a well-established hospitality site in Washington.