Head Housekeeper

Hamberley Care Homes; Wargrave; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Quality-linked bonus scheme

Workplace pension

Team culture

Training and development opportunities

Employee Assistance Programme

Free on-site parking

Refer a Friend bonus

Job summary

Hamberley Care Homes in Wargrave is seeking a Head Housekeeper to lead a housekeeping team and maintain the highest standards of cleanliness and comfort across the home. You will manage rosters, oversee laundry and cleaning, and ensure a welcoming, safe environment for residents.

The role offers a competitive salary, a quality-linked bonus scheme tied to our care quality ratings, pension, and career development opportunities within a supportive team culture.

Qualifications

• Previous domestic experience in a similar care home setting.
• Flexible and reliable attitude.
• Committed to customer care and first-class service provision.
• Basic knowledge of Health and Safety COSHH regulations.
• Empathy and a desire to make a difference to the lives of our residents.
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment.

Responsibilities

• You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms
• Handling laundry and linen care with attention to residents' personal belongings
• Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
• Interacting with residents, offering assistance when needed to help them feel at ease
• Working closely with caregivers and other staff to support the overall care plan and home operations

Skills

Domestic experience

Flexible attitude

Customer care

Multi-tasking

Empathy

Job description

Be all you can be with Hamberley Neurocare

At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're seeking a Head Housekeeper to help us achieve our goals.

Joining us at Thames Wood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

We offer our colleagues

• A competitive salary and benefits package
• Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
• Workplace pension for your future security
• A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Free on-site parking
• Rewarding connections - Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.

What you'll be doing

• You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms
• Handling laundry and linen care with attention to residents' personal belongings
• Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
• Interacting with residents, offering assistance when needed to help them feel at ease
• Working closely with caregivers and other staff to support the overall care plan and home operations

About You

• Previous domestic experience in a similar care home setting
• Flexible and reliable attitude
• Committed to customer care and first-class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively.

About Thames Wood House

Thames Wood House is a luxurious care home in Wargrave in Reading part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.

Be part of something special. Be part of Hamberley.

Proud member of the Disability Confident employer scheme

Head Housekeeper

Company: Hamberley Care Homes

Salary: £30,241.20 to £30,241.20 a year

Hours: Full-time

Location: Wargrave, RG10 8DY

Job type: Permanent

Posting date: 31 Oct 2026

Closing date: 29 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.