Head Housekeeper

Hamberley Care Management Limited; Twyford; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

4 weeks holiday + bank holidays

Performance bonus (quality rating)

Pension

Team culture

Training and career development

Employee assistance programme

Free on-site parking

Refer a Friend bonus £750

Job summary

Hamberley Care Homes are seeking a Head Housekeeper for Thames Wood House in Wargrave, Reading (UK). You will lead the housekeeping team, ensure spotless rooms, and maintain high hygiene standards across the home, including laundry and domestic services.

Role requires experience in a care-home setting, strong multi-tasking, and a commitment to resident comfort and safety. We offer a competitive salary, holidays, pension, and development opportunities.

Qualifications

• Previous domestic experience in a care home setting.
• Basic knowledge of Health and Safety COSHH regulations.
• Able to multi-task and work under pressure in a fast-paced environment.

Responsibilities

• Lead a housekeeping team to maintain rooms and living spaces to high standards.
• Ensure all areas are clean, hygienic, and well-maintained including bedrooms and bathrooms.
• Handle laundry and linen care with attention to residents' belongings.
• Manage staff rota, training and supervisions for efficient operation.
• Interact with residents and assist to make them feel at ease.
• Collaborate with caregivers and other staff to support care plans.
• Uphold health, safety and COSHH compliance in daily duties.

Skills

Housekeeping management

Staff supervision

Customer service

Hygiene and cleaning standards

COSHH awareness

Empathy

Multi-tasking

Team collaboration

Tools

None

Job description

• You'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you'll ensure that every room and living space is maintained to the highest standards
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms
• Handling laundry and linen care with attention to residents' personal belongings
• Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
• Interacting with residents, offering assistance when needed to help them feel at ease
• Working closely with caregivers and other staff to support the overall care plan and home operations
• Previous domestic experience in a similar care home setting
• Flexible and reliable attitude
• Committed to customer care and first-class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment
• At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Head Housekeeper to help us achieve our goals.

Joining us at Thames Wood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

About Thames Wood House: Thames Wood House is a luxurious care home in Wargrave in Reading part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.

Hamberley People: We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

• A competitive salary and benefits package
• 4 weeks holiday plus Bank Holidays
• Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
• Workplace pension for your future security
• A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Free on-site parking
• Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.