Head Housekeeper

Hallmark Care Homes; United Kingdom; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free uniform

Free Blue Light Card

Joining bonus available in some homes

Job summary

Hallmark Luxury Care Homes in England and Wales is seeking a Head Housekeeper to uphold the highest standards of cleanliness across our homes. You will lead a team of Housekeepers and Laundry Assistants, ensuring every room and living space is pristine and well-maintained.

We value Hygiene and infection control, teamwork, and resident wellbeing. The role offers competitive pay, strong induction and training, and opportunities to develop within a values-driven, family-run organisation.

Qualifications

• Proven housekeeping experience with high cleanliness standards.
• Leadership skills to motivate and inspire a team.
• Commitment to hygiene and infection control practices.
• Warmth, kindness, and a genuine desire to contribute to residents’ well-being.
• Ability to work collaboratively within a team environment.

Responsibilities

• Lead a dedicated team of Housekeepers and Laundry Assistants to keep every room and living space impeccably clean.
• Uphold hygiene and infection control standards across all homes.
• Create a welcoming, safe environment for residents, their families and team members.

Skills

Housekeeping experience

Leadership

Hygiene practices

Teamwork

Attention to detail

Job description

At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we have been committed to delivering outstanding care across all our homes in England and Wales.

As a family-run provider, we understand the importance of nurturing relationships, and that’s why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.

About The Role

As our Head Housekeeper, you will play a pivotal role in upholding the highest standards of cleanliness and hygiene in our homes. Leading a dedicated team of Housekeepers and Laundry Assistants, you will take pride in ensuring that every room and living space is impeccably clean, tidy, and maintained at all times. Your commitment to hygiene and infection control will create a welcoming, safe, and comfortable environment for our residents, their families, and our team members.

About You

We are looking for individuals who are:

• Proven experience in housekeeping with high standards of cleanliness and attention to detail.
• Leadership skills to motivate and inspire a team to deliver outstanding service.
• Commitment to hygiene and infection control practices.
• Warmth, kindness, and a genuine desire to contribute to the well‑being of our residents.
• Ability to work collaboratively within a team-oriented environment.

Rewarding You With Benefits That Truly Matter

At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the way—physically, mentally, and financially.

What You Can Expect

Financial Wellbeing & Security, Career Growth & Development, Recognition & Appreciation

• Competitive pay – we are proud to be a Real Living Wage Employer (or above)
• Annual salary reviews
• Joining bonus available in some homes
• Enhanced pay for working bank holidays (in care homes)
• Refer a Friend Scheme – earn up to £1000 for each successful referral
• Enrolment onto our Westfield Cash back plan
• Excellent induction and continuous professional training & career Development Pathways
• Free Nurse PIN subscription renewal & Free RCNi Nurse subscription (if required)

Extra Perks You'll Love

• Free uniform
• Free Blue Light Card

Reap the Rewards

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well‑being.

At Hallmark Luxury Care Homes, we believe in the power of hospitality to enhance the lives of our residents. By joining our team, you become part of our bighearted community, where you'll receive the support and encouragement you need to thrive in your role.

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.

If there are additional options you’d like to request in making your application, please contact the recruitment team.