Head Housekeeper

TN United Kingdom; Minster Lovell; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant family of unique hotels where work is a pleasure! This role offers a fantastic opportunity to lead a team in a relaxed yet professional environment. You will be at the forefront of ensuring guests have an unforgettable experience while fostering a fun and engaging workplace. With competitive pay, service charge, and numerous perks, this is your chance to grow and thrive in the hospitality industry. Embrace your passion and warmth, and become part of a team that values hard work and camaraderie. Apply now and start your journey with us!

Benefits

Competitive pay plus service charge and tips

Retail and hospitality perks via Perkbox

25% hotel food & beverage discounts

Free meals when on duty

Development pathways and opportunities for progression

Milestone awards for long service

Qualifications

• Hands-on manager with knowledge of housekeeping.
• Positive, engaging personality with self-motivation.

Responsibilities

• Lead the team to ensure guests have an amazing experience.
• Develop others and be part of the hotel Duty Management team.

Skills

Leadership

Customer Service

Teamwork

Self-Motivation

Job description

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An opportunity to join our family where work is a pleasure.

Location

Located just 15 miles from Oxford, the Minster Mill is in the picturesque village of Minster Lovell. The newly developed Minster Mill and Garden Spa includes a 48-cover, 3 AA rosette restaurant, a lounge bar, and banqueting for up to 100 people.

Service Charge

We pay our team a service charge each month! All service charge money goes into one pot, and 100% of it is shared amongst all team members at the hotel—every penny received is paid out to the team.

Service charge can be in the region of £275-£325 a month (close to £4,000 per year) over and above base pay for a full-time employee.

Environment & Benefits

The Minster Mill offers a relaxed, fun yet professional environment to work in. Free on-site parking is available, and we offer discounted staff taxis for those who don't drive.

How to Apply

Send us a WhatsApp message with FAMILYFIRST to [phone] to find out more, chat with us, and apply (or apply the normal way, whichever works best for you!).

Hours & Bonuses

Hours: Full-time

Bonus: We have a management bonus scheme for all Heads of Department positions and above. Details will be shared at the interview.

Role & Expectations

We welcome your passion, warmth, and humor to ensure our guests have an amazing experience. We seek friendly, cheerful individuals eager to work as part of a team and have fun. Candidates new to the industry are welcome; what matters most is a positive, engaging personality, self-motivation, and a love for a busy hotel environment.

For this role, you need to be a hands-on manager who leads from the front, is knowledgeable about housekeeping, develops others, and is willing to be part of the hotel Duty Management team.

Perks & Benefits

• Competitive pay plus service charge and tips
• Retail and hospitality perks via Perkbox
• 25% hotel food & beverage discounts, staff rates of £25 B&B per person, and special rates for friends and family
• Confidential Employee Assistance Programme
• Free meals when on duty
• Development pathways and opportunities for progression, including internal promotions
• Milestone awards such as champagne, afternoon tea, dinners, extra days off, and special gifts for long service

About Our Family of Hotels

We bring together a family of unique hotels, each with its own personality, committed to quality, inclusion, and memorable experiences for guests and staff alike. Our hotels range from Gidleigh Park in Devon, Amberley Castle, to Abode Manchester. Visit www.brownswordhotels.co.uk for more information.

Join us today—apply with one click, and become part of a team that works hard, plays hard, and supports each other while having fun.