Head Housekeeper

SeeMeHired.com; Langstone; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality organization is seeking a Head Housekeeper to ensure cleanliness across the resort and support guest needs. This role requires strong team management, budget oversight, and a commitment to high standards. Successful candidates will thrive under pressure and have previous experience in a similar position. You will help create a welcoming atmosphere, ensuring excellence in service delivery.

Benefits

Discounts across the resort

Free onsite parking

Career development opportunities

Pension Scheme

Free staff meals

Free gym membership

Access to wellness programs

Share of service charges

Extra holiday days after 2 years

Qualifications

• Experience in managing a cleaning team to maintain high standards.
• Willingness to undertake further training.
• Ability to work deadlines and monitor payroll costs.

Responsibilities

• Oversee all cleaning activities and direct staff.
• Conduct room inspections and ensure staff training.
• Manage department budgets and payroll.

Skills

Ability to manage a team to achieve results

Strong attention to detail

Excellent communication skills

Analytical skills

Education

Basic training in Health and Safety

Experience in cleaning management

Job description

An exciting opportunity has arisen for a Head Housekeeper to join our team. The successful Head Housekeeper will ensure high standards of cleanliness in all areas of the resort and contribute to supporting the needs of the guests and clients in order to provide safety and the best guest experience.

Apply now

Date Posted: 22nd July 2025

Closing Date: 30th September 2025

Job Type: Full time

Salary: Based on Experience

About the role

Roles and Responsibilities:

To oversee and direct all cleaning activities to ensure high standards are maintained at all times

Complete room inspections and ensure staff are consistent and trained to maintain the high standard expected

Ensuring our highest standards of cleanliness and service delivery are provided to all guest rooms, public areas.

Ensure all staff have a high standard of personal cleanliness and presentation, and hygiene is maintained. Including the use of Protective Clothing as necessary

Train and develop all staff to a high standard and resolve any issues with performance effectively

Monitor payroll costs accordingly

Recruit, maintain and develop a strong team across all food and beverage areas at the resort.

Champion a training culture within the team that maintains knowledge and skills within the team and encourages and nurtures talent for succession planning.

Ensure all rotas are completed and signed off through the Forth system in line with payroll budgets

Stock levels are maintained correctly, and undertake Linen Stocktakes

Liaise with reception daily

Be aware of all maintenance issues and report to the Maintenance Supervisor or Resort Manager

Ensure good communication with other departments and that you are contactable at all times by radio

Ensure that a satisfactory laundry service is maintained & dry stock and consumables are rotated and areas kept clean and tidy

Stock levels and wastage to be kept to a minimum

To undertake any other duties within the department when required

Ensure that all budgets, targets and deadlines are met

Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSHH and Manual handling

To assist in duty manager duties when required

This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.

Key Skills:

Works well under pressure

Analytical skills and commercial awareness

All staff Key Performance Measures

Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.

To focus on the guest experience at all times and continually strive to delight time after time

To see each guest as part of a long-term relationship not a onetime event

To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.

To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with

To encourage our team to contribute to excellent working conditions for all

To gain a reputation for delivering financial performance and being consumed and enthralled about business.

LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:

Discounts across the resort, including family and friends

Free onsite parking

Progression and career development opportunities.

Pension Scheme

Free staff meals

Free gym membership

Access to wellness programmes

Share of Resort’s service charges on monthly basis

Extra days holiday after 2 years

Skills required

Ability to manage a team to achieve results

Ability to work to deadlines

High standards of presentation, organisation and cleanliness

Great attention to detail

Ability to solve issues quickly and efficiently

Able to work as a team or alone

Able to give instruction

Ability to read instructions

Flexible approach to work

Excellent communication skills, both written and verbal

Thrives on routine daily tasks

Able to maintain and develop strong team

Able to monitor payroll spending and adjust rotas accordingly

Good interview skills

Able to perform stocktakes and maintain stock levels

Good analytical skills and commercially aware.

Reliable and able to work under pressure

Approachable

High standard of personal appearance

Respectful

What you will need

Required criteria

• Willingness to undertake further training.
• Basic training in Health and Safety including COSHH (Control of Substances Hazardous to Health)
• Cleaning
• Experience of working to budgets and creating monthly reports

Desired criteria

Apply now

LQ Resorts

LQ is a family run, collection of quality destination led Hotel Resorts.

About Us

Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.

Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces

Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.

Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.

Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast

Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.

Why LQ Resorts ?

Our Company

LQ is a family run, collection of quality destination led Hotel Resorts.

Its family ethos, values and vision are well known to those who choose to spend their quality time with us.

LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.

A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.

Our Values

To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time

To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.

To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.

To encourage our team to contribute to excellent working conditions

Our Employees

Are a vital part of LQ Resorts .

Supporting our team’s physical and mental health Providing free gym membership

Delivering employee recognition programmes to reward hard work and effort.

Creating an environment that supports the development of skills, knowledge, qualifications and career progression

Discounts across all Resorts, to encourage leisure time

At LQ Resorts, we don’t just create vacations—we craft experiences that guests remember for a lifetime. And we want you on our team to help us make every moment count. Are you ready to turn every workday into a journey of discovery and delight? Join us at LQ Resorts, where your career is a getaway.

Vacation, Paid time off

Retirement plan and/or pension

Gym membership or wellness programs

Free parking

Preferential room rates

Discount on meals purchased

Long service recognition

Free parking or Discounted parking

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LQ Resorts

Hayling Island

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