Head Housekeeper

LJ Recruitment; Glasgow; On-site; GBP 33,000; Full time

Job summary

A leading provider of housekeeping services is looking for a Head Housekeeper to manage operations at a busy site in East Kilbride. The role demands exceptional leadership skills, a focus on cleanliness, and developing team performance to enhance guest experiences.

Benefits

Private medical insurance

Early wage access

5.6 weeks holiday

Comprehensive training

Career progression opportunities

Discounts with major retailers

Mental health and wellbeing support

Workplace pension scheme

Life insurance after qualifying period

Qualifications

• Proven experience as Head Housekeeper or in a similar role.
• Strong leadership and team motivation skills.
• Confident in using IT for scheduling and reporting.

Responsibilities

• Lead and manage housekeeping team to meet service standards.
• Conduct room inspections and monitor quality.
• Oversee recruitment and training of the on-site team.

Skills

Leadership

Communication

Training Delivery

Team Management

Tools

IT Systems

Job description

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£33,000 per annum
Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in East Kilbride. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview:

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities:

• Lead, manage, and inspire the housekeeping team to meet high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training, and development of the on-site team.
• Ensure team members are trained, productive, and supported through coaching and mentoring.
• Maintain full compliance with health, safety, and company policies.
• Promote professionalism, reliability, and a positive team culture.

Candidate Profile:

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.

Salary & Benefits:

• £33,000 salary per annum
• Private medical insurance, including cover for pre-existing conditions
• Early wage access available
• 5.6 weeks holiday (pro-rata based on hours worked)
• Comprehensive training and ongoing development
• Career progression opportunities
• Discounts with major retailers
• Access to confidential mental health and wellbeing support
• Workplace pension scheme (eligibility applies)
• Life insurance after qualifying period

Apply Now

This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role and drive standards at a well-established hospitality site in East Kilbride. Applicants should be passionate about service quality, team success, and operational excellence.