Head Housekeeper

The Essex Golf and Country Club Limited; Earls Colne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Health club access

Discounted golf facilities

Wedding day off

Birthday day off

Volunteer day

Free parking

Uniform provided

Cycle to Work scheme

Employee Assistance Programme

Job summary

The Essex Golf and Country Club Limited in Earls Colne, United Kingdom, is seeking a Head Housekeeper to lead our housekeeping team and ensure guests enjoy the highest standards of cleanliness, comfort and safety. You will schedule shifts, supervise the team, inspect work, manage stock, and coordinate deep cleaning and the lost-and-found process, while collaborating with other departments for events.

This hands-on role reports to the Hotel Manager and offers a supportive environment with

Qualifications

• Club/resort or hospitality housekeeping experience, supervisory preferred.

Responsibilities

• Supervise and plan the housekeeping team's work to high standards.
• Schedule shifts and inspect daily tasks.
• Manage stock and supplies; handle lost-and-found.
• Coordinate deep cleaning and repairs with maintenance.
• Collaborate with other departments for events and guest needs.
• Report to the Hotel Manager and support day-to-day operations.

Skills

Housekeeping leadership

Attention to detail

Time management

Job description

About Us

The Club Company is a premium collection of golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.

We create a feel-good experience through our CARE values:

Caring, we are hosts with heart, helpful and respectful to customers - putting people first.

Ambitious, we are enterprising, fearless to reach the result and innovating - never giving up.

Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.

Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.

Benefits:

• Complimentary access to our health club, group exercise classes, and discounted golf facilities.
• Bonus holiday days to reward long tenure - because we truly value commitment.
• Wedding Day off (conditions apply).
• Birthday Day off (conditions apply).
• A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
• 70% off meals while on duty and 25% off when off-duty.
• 25% off retail.
• 25% off spa treatments (if booked and taken on the day).
• Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
• Access to our Employee Assistance Programme, offering support for any challenges you may face.
• Personal development programs to support growth and for the considerable opportunities in our expanding group.
• Take advantage of our Cycle to Work scheme for a greener commute.
• Exclusive competition opportunities for team members with a golf handicap.
• STREAM, offering financial flexibility.
• Free parking.
• Uniform provided (role dependent).

The Role:

Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience.

In this key role, you'll supervise and plan the work of our housekeeping team, making sure that tasks are completed to the highest standards. You’ll be responsible for scheduling shifts, inspecting the team’s work, and ensuring we’re always stocked up on supplies. You’ll also take charge of lost and found items, reporting any maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You’ll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards.

This is a fantastic opportunity to make a significant impact while working in a supportive and dynamic environment. You will be reporting to the Hotel Manager, contributing to the smooth day-to-day operations and ensuring every guest has a memorable stay.

Experience & Skills Required:

• Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role

Schedule:

• We operate a 7-days a week business, between 0600 to 2300
• Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays

Embracing You:

We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!