Head Housekeeper

Care Concern Group; Croydon; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Care Concern Group’s Haling Park Care Home in Croydon is seeking an experienced Head Housekeeper to lead the housekeeping team and uphold exceptional hygiene and presentation across the home, which supports 62 residents.

You will oversee cleaning of resident rooms, bathrooms and communal areas, coordinate daily operations, manage supplies, and mentor staff to deliver a safe, high-quality service in line with infection control and health and safety standards.

Qualifications

• Previous experience in a housekeeping or supervisory role.
• Strong leadership and team management skills.
• Excellent organisation and attention to detail.
• Good understanding of cleaning standards, hygiene and infection control.
• Ability to manage workload, priorities and team performance.
• Good communication and interpersonal skills.

Responsibilities

• Oversee the cleaning of residents’ rooms, bathrooms and all communal areas to uphold high hygiene and presentation standards.
• Lead and manage the housekeeping team, providing training, guidance and leadership.
• Coordinate daily operations to ensure tasks are completed efficiently and in line with infection control and health and safety procedures.
• Collaborate with other departments to deliver a well-organised, responsive service.

Skills

Experience in housekeeping

Leadership

Organisation

Infection control

Workload management

Communication

Job description

Located in Croydon, London, our care home has been purposely built to support older people in making the most of every day. We provide Nursing, Residential, Dementia, Respite & Pallative Care for 62-residents.

Head Housekeeper Contract

• £14.00 per hour
• Contracted to 35 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Head Housekeeper, you will take overall responsibility for the cleanliness, presentation and organisation of the home, ensuring a safe, comfortable and welcoming environment is maintained at all times. This is a key leadership role where your standards and attention to detail will directly impact daily life and overall experience.

You will lead and manage the housekeeping team, overseeing the cleaning of residents’ rooms, bathrooms and all communal areas to ensure consistently high standards of hygiene and presentation. You will coordinate daily operations, ensuring tasks are completed efficiently and in line with infection control, health and safety and housekeeping procedures.

Working closely with other departments, you will ensure a well organised and responsive service. You will monitor quality, manage supplies and support your team through training, guidance and leadership, creating a positive and high performing environment.

What We Are Looking For

• Previous experience in a housekeeping or supervisory role
• Strong leadership and team management skills
• Excellent organisation and attention to detail
• Good understanding of cleaning standards, hygiene and infection control
• Ability to manage workload, priorities and team performance
• Good communication and interpersonal skills

About Us

Haling Park Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.