Head housekeeper

The Midland Hotel; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Head Housekeeper to lead a vibrant team in delivering exceptional guest experiences. This role involves overseeing the housekeeping department, ensuring compliance with health and safety standards, and driving team performance to meet key performance indicators. With a commitment to staff development, the company offers various training programs and career progression opportunities. Join a supportive community that values both its guests and employees, and be part of a growing hotel group with exciting expansion plans across the UK and Europe.

Benefits

Head of Department bonus scheme

Enhanced pension plan

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Life Assurance

Wellbeing Support

Ongoing job-related training

Qualifications

• Proven experience in leading a housekeeping team.
• Strong understanding of health and safety regulations.

Responsibilities

• Lead the housekeeping team to ensure cleanliness and presentation.
• Collaborate with hotel staff to meet strategic objectives.

Skills

Team Leadership

Health & Safety Compliance

KPI Management

Training & Development

Education

Experience in Housekeeping Management

Job description

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As a Head Housekeeper, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll think creatively to ensure that all areas of the hotel are clean and well-presented, and continually think of new ways to improve the Leonardo Hotels product. You will inspire a vibrant team to exceed our guests’ expectations and create memorable moments.

Some of the perks you could enjoy include:

• Head of Department bonus scheme: based on our financial and your personal performances
• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Head Housekeeper, you will:

• Be yourself!
• Ensure that the Housekeeping department meets all Health & Safety requirements
• Ensure that KPIs are met and support your team to achieve these
• Collaborate with the wider hotel team to meet the hotel’s strategic objectives
• Think about the future by creating training and succession plans

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community and it’s our role to keep you at the top of your game as a Head of Department (HOD)! Our HODs hold key team leadership roles, so we support your management skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops.

To develop vital business and people skills we offer an 8-month “Fast Forward Programme”, or if the time is right our longer-term “Accelerate Programme” will prepare you for your first DGM or Operations Manager role! “Accelerate” develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!