Head Housekeeper

Hamberley Care Homes; Cambridge; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Holidays + BH

Performance bonus

Pension plan

Team culture

Training & development

Employee assistance

Discounts

Free parking

Refer a friend bonus

Job summary

Hamberley Care Homes at Cambridge Grove in Cambridge is seeking a Head Housekeeper to lead the housekeeping team, delivering clean, homely surroundings and ensuring high standards of laundry and domestic services for residents.

You will manage rosters, supervise staff, train team members, and work closely with caregivers to support the overall care plan. This role offers a competitive salary, benefits and career development opportunities in a luxury care setting.

Qualifications

• Previous domestic experience in a similar care home setting.
• Flexible and reliable attitude
• Committed to customer care and first-class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment

Responsibilities

• You'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you'll ensure that every room and living space is maintained to the highest standards
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms
• Handling laundry and linen care with attention to residents' personal belongings
• Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
• Interacting with residents, offering assistance when needed to help them feel at ease
• Working closely with caregivers and other staff to support the overall care plan and home operations

Skills

Domestic experience

Flexible attitude

Customer care

COSHH knowledge

Empathy

Multi-tasking

Job description

Be all you can be with Hamberley

At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Head Housekeeper to help us achieve our goals.

Joining us at Cambridge Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

We offer our colleagues

• A competitive salary and benefits package
• 4 weeks holiday plus Bank Holidays
• Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
• Workplace pension for your future security
• A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Everyday saving perks - Access to a wide range of retail discounts and savings
• Free on-site parking
• Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.

What you'll be doing

• You'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you'll ensure that every room and living space is maintained to the highest standards
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms
• Handling laundry and linen care with attention to residents' personal belongings
• Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
• Interacting with residents, offering assistance when needed to help them feel at ease
• Working closely with caregivers and other staff to support the overall care plan and home operations

Could you be part of our team?

About You:

• Previous domestic experience in a similar care home setting
• Flexible and reliable attitude
• Committed to customer care and first-class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment

About Cambridge Grove

Cambridge Grove is a luxurious care home in Cambridge, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.