Head House Keeper

Osborne Hotel; Torquay; On-site; GBP 25,000; Full time

Job summary

A prestigious hotel in Torquay is seeking a proactive Head Housekeeper to lead its housekeeping team. You will ensure the highest cleanliness standards, manage operations, and conduct team training. The ideal candidate will have previous hotel supervisory experience and strong leadership skills. This full-time position offers a salary of £25,000 per year, along with benefits including pension and gym membership.

Benefits

Company pension

Discounted or free food

Employee discount

Gym membership

On-site parking

Sick pay

Qualifications

• Previous housekeeping or hotel supervisory experience required.
• Strong attention to detail with high standards of cleanliness.
• Excellent organisational and leadership skills necessary.

Responsibilities

• Overseeing the full operation of the Housekeeping Department.
• Ensuring guest rooms and public areas are spotless.
• Conducting regular room and facilities inspections.

Skills

Attention to detail

Organisational skills

Leadership

Customer service

Job description

Are you a natural leader with an eye for detail and a passion for delivering outstanding guest experiences? The Osborne Hotel is seeking a proactive, hands-on Head Housekeeper to lead and manage our housekeeping team.

You’ll be responsible for maintaining the highest standards of cleanliness and presentation across our hotel. From guest rooms to public areas , ensuring every guest feels welcome, relaxed, and impressed.

What You’ll Be Doing

Overseeing the full operation of the Housekeeping Department
Ensuring guest rooms and public areas are spotless, well-maintained, and guest-ready at all times
Leading from the front, a hands on approach is essential
Conducting regular room and facilities inspections to maintain quality and cleanliness standards
Managing stock levels and ordering supplies with monthly stock checks
Maintaining accurate housekeeping records and safety check reports
Enforcing COSHH, Health & Safety, and key control procedures
Collaborating closely with Hotel Management to improve service delivery
Training and motivating your team to exceed guest expectations
What We’re Looking For

Previous housekeeping or hotel supervisory experience
Strong attention to detail and high standards of cleanliness
Excellent organisational and leadership skills
Comfortable working weekends and being flexible with shifts
A reliable, committed, and team-oriented attitude
What We Offer

£25,000 per year salary
35 contracted hours per week
A supportive team environment in a beautiful setting
Opportunity to make a real impact in a key leadership role
Ongoing training and development opportunities
If you’re ready to take pride in your work and lead a dedicated team, we’d love to hear from you.

Job Type: Full-time

Pay: £25,000.00 per year

Bonus scheme
Tips

Benefits:
Company pension
Discounted or free food
Employee discount
Gym membership
On-site parking
Sick pay
Schedule:


Day shift
Holidays
Monday to Friday
Weekend availability
Ability to commute/relocate:


Torquay TQ1 2LL: reliably commute or plan to relocate before starting work (required)
Experience:


Senior housekeeping: 2 years (preferred)