Head Host, Malmaison

Malmaison Belfast; Redcar; On-site; GBP 27,000; Full time

Job summary

Join Malmaison as a Head Host at the new SORA Sky Bar in York, where you will create memorable guest experiences in a luxurious setting. We're looking for enthusiastic individuals with a passion for customer service and excellent communication skills to manage guest flow and ensure a successful operation.

Qualifications

• Experience in customer service, preferably in high-volume restaurants or bars.
• Excellent communication skills, comfortable dealing with guest inquiries.

Responsibilities

• Manage the flow of guests into SORA to optimize their experience.
• Liaise with the Front Office team and SORA management for shift success.

Skills

Customer Service

Communication

Job description

Head Host, Malmaison, York - SORA Sky Bar

Rate of Pay / Hours: £12.77 per hour, 40 hours a week.

Contract: Permanent

Location: York

Job Overview

Shout it from the rooftops! Quite literally. We are excited to prepare for the opening of our one-of-a-kind Sky Bar at Malmaison York.

Imagine luxurious and comfortable loungers, lanterns, beautiful trees, Champagne, cocktails, and food platters, all with stunning views of York Minster during sunset. This is your perfect working environment.

What We're Looking For

• Enthusiastic, bubbly, organized, and meticulous individuals
• Interest in providing excellent customer service

Responsibilities

As Head Host, you will manage the flow of guests into SORA, our brand new Sky Bar, to optimize their experience and make effective use of the space.

Qualifications

• Experience in customer service, preferably in high-volume restaurants or bars
• Excellent communication skills, comfortable dealing with guest inquiries via telephone, email, and face-to-face
• Liaising with the Front Office team and SORA management to ensure each shift's success