Head Door Supervisor – The Dirty Onion

Beannchor Group Limited; Belfast; On-site; GBP 22,000 - 28,000; Full time

Job summary

A large hospitality group in Belfast is seeking a Head Door Supervisor to lead their front-of-house security team. The ideal candidate will have an SIA Door Supervisor Licence and prior experience in a supervisory role, ensuring safety and managing the door team effectively. Competitive salary and various company benefits offered.

Benefits

20% discount on food

Up to 29 days’ annual holiday allowance

Structured training programs

Team bonding events

Flexible working

Qualifications

• Must have an SIA Door Supervisor Licence.
• Previous experience in a similar role is required.

Responsibilities

• Oversee and coordinate the door team on shift.
• Schedule shifts on the rota.
• Conduct ID and security checks.
• Manage crowd control and conflict resolution.
• Complete incident reports.

Skills

Leadership

Communication

Conflict resolution

Customer service

Education

SIA Door Supervisor Licence

Job description

Head Door Supervisor – The Dirty Onion

Are you a confident, experienced leader with a strong presence and a passion for keeping people safe? We’re looking for a Head Door Supervisor to lead our front-of-house security team.

Reporting to the General Manager, you will be responsible for leading a professional security team to ensure a welcoming and secure environment for customers and staff. You will be responsible for managing the door team and scheduling shifts, entry procedures, dealing with incidents and maintaining a calm, controlled atmosphere throughout the venue at all times.

Hours will be primarily evenings and weekends, with a minimum of 3 nights throughout the week.

Key responsibilities

• Oversee and co-ordinate the door team on shift.
• Scheduling shifts on the rota.
• Conduct ID and security checks in line with licencing laws and venue policies
• Liaise with management, bar staff, and local authorities where necessary
• Manage crowd control, conflict resolution, and customer welfare
• Complete incident reports and uphold venue policies at all times
• Be a visible and proactive presence on shift in the venue
• Training and orientation of new staff

Essential Criteria

• Must be in possession of an SIA Door Supervisor Licence
• Previous experience in a door supervisor or head door supervisor role.

Desirable Criteria

• A strong leader with excellent communication and interpersonal skills
• Able to remain calm under pressure with excellent judgement in high-pressure situations
• Professional, presentable and customer-focussed
• Reliable, punctual and a team player

What we offer

• Company discount offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National, Ragin Ramen and The Cloth Ear
• Up to 29 days’ annual holiday allowance pro rata.
• Structured learning and development plans through our online FLOW training programme.
• Varied training opportunities including NVQs, WSET, First Aid, Mental Health Awareness, etc.
• Team bonding events such as our summer BBQ, Winter Raffle, seasonal parties, and supplier trips.
• Flexible working.
• An opportunity to become part of the Beannchor Group, one of the province\'s largest operators of licensed premises.

The company reserves the right to apply enhanced shortlisting criteria.

The Dirty Onion is part of Cathedral Leisure Limited (a Beannchor Group Company) and is an equal opportunities employer.

Benefits: Competitive Salary