Head Chef - Bank

EQ Care Group; Wigan; On-site; GBP 28,000 - 36,000; Full time

Job summary

EQ Care Group in the United Kingdom seeks a Catering Manager to oversee the Home's catering services and lead the kitchen team, ensuring high standards of food safety, nutrition, and resident satisfaction.

You will manage training, supervision, rosters, regulatory compliance, audits, and cross‑functional collaboration with the leadership team to deliver exceptional service to residents, visitors and staff. A commitment to inclusivity and safeguarding is essential.

Responsibilities

• Overall responsibility for the catering services within the Home
• Responsibility for the training, supervision, appraisal and performance management of the catering team
• Ensure that the rota is completed in a timely manner and the correct level of team members are on shift at any time
• Attend meetings and training sessions both on and off site
• Ensure that all regulatory and statutory requirements are met and company policies and procedures are adhered to
• To have a comprehensive understanding of Health and Safety issues, particularly in respect of Basic Food Hygiene, COSHH, safe moving and handling and working within the guidelines relating to cross infection.
• Ensure the cleanliness of the kitchen and hygiene standards are achieved and maintained and is fit for EHO inspection at all times
• Attend the home when inspections are being carried out (not withstanding book time off)
• Ensure that all food safety and hygiene paperwork is completed as specified in Food Safety Manual and filed.
• Ensure that any requirements from internal and external audits are actioned within the agreed timescales
• To identify and report any malfunction or damage to equipment, in accordance with the company’s maintenance reporting procedure.
• Promote choice and dignity to the residents of the Home in regards to the services provided
• Ensure that the nutritional content of the meals provided cater for the dietary needs of all residents
• Responsible for ensuring that the kitchen team deliver an exceptional service to the people who live & work in the home, guests, family members and other visitors
• Liaise with residents to ensure they are happy with the food and beverages being provided within the home – including attending resident dining experience committees
• To monitor and maintain effective stock control and rotation both in the kitchen and within the Units Kitchenettes including the control of crockery, cutlery and glassware.
• To work as part of the leadership team of the home and to continue to support the leadership culture within the home – of transparency, learning & improvement
• To conduct one- self professionally, in accordance with the organisations’ Code of Conduct, through behaviour, communication skills, appearance and standards of personal hygiene.
• To observe for, report immediately and assist in resolving, any signs of abuse, in accordance with our safeguarding policies and procedures.
• To actively promote an inclusive, equality based, non –discriminatory approach to all that we offer and all that we do
• Ensure the kitchen team are clear about resident needs including allergies, special diets and how to ensure we offer what is needed at all times for each individual
• Set up, lead and attend ‘home cooking’ classes for residents within the home
• Utilise the organisations ordering technology and any other systems required
• Meet with every new move in to the home and ensure nutrition care plan entails the
• Any other duties deemed appropriate by the Home Manager or Unit Managers

Job description

• Overall responsibility for the catering services within the Home
• Responsibility for the training, supervision, appraisal and performance management of the catering team
• Ensure that the rota is completed in a timely manner and the correct level of team members are on shift at any time
• Attend meetings and training sessions both on and off site
• Ensure that all regulatory and statutory requirements are met and company policies and procedures are adhered to
• To have a comprehensive understanding of Health and Safety issues, particularly in respect of Basic Food Hygiene, COSHH, safe moving and handling and working within the guidelines relating to cross infection.
• Ensure the cleanliness of the kitchen and hygiene standards are achieved and maintained and is fit for EHO inspection at all times
• Attend the home when inspections are being carried out (not withstanding book time off)
• Ensure that all food safety and hygiene paperwork is completed as specified in Food Safety Manual and filed.
• Ensure that any requirements from internal and external audits are actioned within the agreed timescales
• To identify and report any malfunction or damage to equipment, in accordance with the company’s maintenance reporting procedure.
• Promote choice and dignity to the residents of the Home in regards to the services provided
• Ensure that the nutritional content of the meals provided cater for the dietary needs of all residents
• Responsible for ensuring that the kitchen team deliver an exceptional service to the people who live & work in the home, guests, family members and other visitors
• Liaise with residents to ensure they are happy with the food and beverages being provided within the home – including attending resident dining experience committees
• To monitor and maintain effective stock control and rotation both in the kitchen and within the Units Kitchenettes including the control of crockery, cutlery and glassware.
• To work as part of the leadership team of the home and to continue to support the leadership culture within the home – of transparency, learning & improvement
• To conduct one- self professionally, in accordance with the organisations’ Code of Conduct, through behaviour, communication skills, appearance and standards of personal hygiene.
• To observe for, report immediately and assist in resolving, any signs of abuse, in accordance with our safeguarding policies and procedures.
• To actively promote an inclusive, equality based, non –discriminatory approach to all that we offer and all that we do
• Ensure the kitchen team are clear about resident needs including allergies, special diets and how to ensure we offer what is needed at all times for each individual
• Set up, lead and attend ‘home cooking’ classes for residents within the home
• Utilise the organisations ordering technology and any other systems required
• Meet with every new move in to the home and ensure nutrition care plan entails the
• Any other duties deemed appropriate by the Home Manager or Unit Managers