Head Cashier - 24/7 Casino Leader & Customer Champion

Rank Group; Wales; On-site; GBP 32,000 - 54,000; Full time

Job summary

Rank Group is seeking a Head Cashier to lead the cash desk in our 24/7 casino environment. You will ensure precise cash handling, security compliance, and exceptional guest service, setting the standard for the team.

The role requires a proven track record in accurate transactional work, leadership of high-performing teams, and strong communication. A Gambling Commission PFL licence is required, and flexibility for night shifts and weekends is essential.

Qualifications

• Must have history of accurate transactional work as a Cashier.
• Strong understanding of legislation and procedures relating to the cash desk.
• Experience leading a high performing team.
• PFL licence issued by the Gambling Commission.
• Excellent communication and social skills to engage customers.

Responsibilities

• Lead the cash desk team to ensure accuracy, security and efficiency.
• Adhere to all security measures and cash-handling procedures.
• Deliver exceptional customer service and entertain guests.
• Work in a 24/7 casino environment with flexibility for night shifts and weekends.

Skills

Accurate transactional work

Leadership experience

Excellent communication

Knowledge of cash desk legislation

Education

PFL licence issued by the Gambling Commission

Job description

Rank Group is seeking a Head Cashier to lead the cash desk in our 24/7 casino environment. You will ensure precise cash handling, security compliance, and exceptional guest service, setting the standard for the team.

The role requires a proven track record in accurate transactional work, leadership of high-performing teams, and strong communication. A Gambling Commission PFL licence is required, and flexibility for night shifts and weekends is essential.