Head Bicycle Mechanic

RedSky Bikes; Thirsk; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local bike workshop in Thirsk seeks a Head Mechanic to service a variety of bikes, including electric models. This role involves maintaining workshop stock, ensuring cleanliness, and managing time effectively. Ideal candidates are Cytech trained, passionate about biking, and skilled in customer service. The position offers a competitive salary, training opportunities, and a fun work environment.

Benefits

Competitive salary

Workplace Pension

Ongoing training

28 days annual leave

Colleague discounts

Free teas, coffees and biscuits

Qualifications

• Must have experience working within a retail bike workshop.
• Passion for biking is essential.
• Ability to communicate effectively.

Responsibilities

• Servicing and repairing a wide variety of bikes.
• Maintaining stock levels for workshop parts.
• Representing RedSky Bikes at workshop events.

Skills

Customer service

Mechanical skills

Communication

Teamwork

Attention to detail

Education

Cytech Level 2 or equivalent

Tools

Park Tools

Job description

ABOUT US

RedSky Bikes was started by partners Gemma and James back in 2022 and since then the business has gone from strength to strength, and building a loyal customer base.Our head mechanic who has been with us since the start is sadly having to relocate.This leaves an opportunity for an experienced mechanic to come in and run an established and busy Workshop.

RedSky Bikes Ltd is a destination retail bike and repair shop in Thirsk, North Yorkshire.Offering mid to high end bikes for all disciplines; mountain, road, e-bikes, gravel and kids bikes.Our state-of-the-art Park Tool workshop welcomes all types of bikes for servicing and repairs.RedSky Bikes has recently become a Shimano Service Centre too.Our main bike brands are Cube, Mondraker, Merdia, MiRiDER and Pivot, accompanied by other high-quality brands to offer a full parts & accessories range.

Our mission is to be trusted and known as the go to bike workshop in our local community, consistently backed up with high quality workmanship and genuine good old fashioned customer service.We provide best in class bikes that inspire people to get out and ride as we know first hand the many benefits that cycling provides.

The shop is located right next to a new Sports Village which boasts an outdoor 1km cycle track and running track, several sports pitches and a skate park.They are currently developing the area around the shop to incorporate some more retail and leisure business premises.We have an incredible space right outside the shop to test ride bikes, host our events and provide plenty of free parking for customers.

ABOUT THE ROLE

As our Head Mechanic, you will be responsible for:

• Servicing and repairing a wide variety of bikes including electric bikes
• Pre-delivery inspections and building new bikes
• Maintaining stock levels of the workshop parts and ordering new stock as required
• Representing RedSky Bikes at any on or off-site workshop events
• Responsible for keeping your workshop area clean and organised
• Managing your own time in the workshop
• The role will be 40 hours a week Monday to Friday 9-5pm'

ABOUT THE PACKAGE ON OFFER

• Competitive salary dependant on experience
• Workplace Pension
• A new modern workshop kitted out with the full Park Tools range
• Electric Park Tool bike stand
• Shimano Service Centre accreditation
• Cloud based POS and Workshop Scheduling system
• A fun and positive working environment
• Ongoing training as required
• Opportunity to progress as the business grows
• On site parking and bike storage facilities
• Great colleague discounts on bikes and parts
• Access to Demo Bikes to ride
• Uniform provided
• Free teas, coffees and biscuits
• Friday Brunch provided every week
• 28 days annual leave
• Bike Magazine subscription of your choice
• Annual Cycle Membership
• Your Birth-Day off work (as here at RedSky Bikes we believe it should be illegal to work on your birthday!)

ABOUT YOU

You will already be trained to Cytech Level 2 (or equivalent) as a minimum and experience of working within a retail bike workshop is essential.A passion for all things bike related is a must and the ideal qualities that we are looking for are:

• Can talk to anybody from any walk of life
• Be approachable
• Professional in their approach to work
• A keen eye for detail
• Ability to listen
• Ability to communicate verbally and written
• Confident in their knowledge and keeps abreast with the changes in the cycling industry
• Happy to share best practises with the rest of the team and likewise give feedback if somethings not working properly
• Wants to be part of a team and get involved with the business
• Able to use their own initiative
• Open to learning and to continuous improvement
• Experienced with electric bikes
• Caring attitude and wants to help people get out on their bikes
• Treats every bike they work on as if it was their own pride & joy
• Active cyclist who has a passion for riding anything with 2 wheels
• Optional bonus but not essential – good at taking and bringing the banter!

If the chance to join our team interests you then drop us an email preferably with your CV but not essential